La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln

It was cleaned and the room has a good space.

Service at the hotel was good, bed comfortable, room seemed to be clean, but had a couple of issues with the room. Shower did not have a lot of pressure due to a leak behind the shower head. Heater never seemed to warm at all. Neither one of these issues was a big deal to me so I reported them when I checked out, lady promised they would be fixed. Breakfast was a little skimpy, still had the basics such as cereal, waffle, egg and sausage coffee milk and juice. Would have loved to have some bananas. Only really negative thing I would say is the location, (wife not very pleased with all the activities going on at night if you get my point) which I think is kind of unfair for the hotel but that's why you would pay twice or three times as much for a better location. Overall I think it was a good stay for the price.

The breakfast was very continental. I'm so excited.....and I just can't hide it. I'm about to lose control and I think I like it

I recently had the displeasure of staying at your hotel on Walnut Hill Lane of Friday, June the 13th. Initially my daughter's and I wanted to check in early and I had called Thursday evening to see if that would be possible. I was told yes, but would be a 30.00 charge. I decided against this and we arrived at 3:15. Only one of our rooms were even ready, and when I asked if we could just have whatever was available, I was told no. We had somewhere to be so we just grabbed our things and decided to get ready in one room while waiting for the second. I thought I had booked the rooms with a couch but apparently I did not so I immediately went downstairs to see if I could change our second one to one with a couch, I was told yes with an additional charge. I accepted. Interesting how just 15 minutes prior I was told I couldn't have a different room. I was appreciative but definitely disappointed. The room 422 had obvious ceiling water damage, drips of something down the walls, a painted over fire water supply in the bathroom and water damage under the sink. I tried to just ignore the filth and move on with our evening as it was for one night and I knew I wouldn't get a refund. Unfortunately throughout the night both tv's kept turning on by themselves waking us all up at random times, that was rather unpleasant. The other unpleasant thing I noticed was a strange woman walking the halls watching people. She was still there in the morning just roaming making me feel very uncomfortable. Additionally, your housekeepers are knocking on doors and entering them at 930am without consent. And they are bringing their children to help them clean. Are you not employing enough staff? Are you not paying them enough? Why aren't you giving them the tools they need to properly clean rooms?? As I'm gathering everyone from both rooms 422 and 432 to check out we pulled back the sheets to make sure we didn't leave anything behind when we found a live bed bug. I immediately stormed downstairs upset. I had planned to calmly bring up the water damage at check out but bed bugs are not something to be calm about. Your front desk attendant, Shiv, never apologized for this. He only offered to change the sheets. I felt like I had been slapped in the face. Does he not know what bed bugs are, or how much of a struggle it is to get rid of them?? He refused to give me corporates number until I badgered him and was afraid to give me his name. Why do your employees not wear name tags? I made sure to leave him the bed bug we caught in a cup on your front desk. I have stayed in MANY la quinta hotels over the course of my life and have never been so appalled at the conditions or treatment.

Too many random shady people hanging around the lobby and parking lot. Some will even go upstairs to bang on doors. Rough random people and front desk was no help, when a stranger threatened to attack me. Random fire alarms. Bathroom fixture broken. Not a good place at all. Will not be back.

One of the worst hotel stays I’ve ever had. • Check-in was slow, check-out worse • Room was noisy — heard every door, pipes, and even explicit sounds from the next room. Dont bring kids here, theyll be exposed to all sorts. • Bathroom light didn’t work, toilet was faulty, fan caked in dust, hairs in the shower, stained towel and shower curtain. • No safe, no coffee/TV instructions, phone didn’t work when I tried to report noise. • Breakfast was average, until a dead cockroach appeared on the final day. • Gym was okay but missing equipment. • Swimming pool was dirty and clearly not maintained. • The photos online look nothing like the actual hotel — very misleading.