Comfort Suites West Dallas - Cockrell Hill

Good experience

The location of this hotel is good if you're wanting to have easy access to downtown Dallas. The room itself was overall clean. Those are the only two positive statements I can really make about this hotel. Upon arrival, the front desk person didn't even make eye contact. No pleasantries and no hotel information... he hardly said five words to me. Extremely unfriendly and unwelcoming. The common areas (especially the elevator and the hallway of the floor my room was on) reeked of ****. There was trash outside multiple rooms - somewhat understandable given staffing shortages lately. The room itself was fine. The A/C unit was extremely loud with a rattling noise but that was actually a relief given all of the interstate noise. Also, as a female I felt very uncomfortable walking in and out of the hotel. It seems most of the guests I saw were men and there were a lot of big rig cabs taking up multiple spots in the parking lot. There is a gas station/convenience store basically right in the parking lot of this hotel and a couple of fast food options. But again, it was uncomfortable to be out there. I have stayed here a few times over the years but it has been several years since my last visit. It has really gone downhill.

Great hotel

Not cleaned Went to check in at 5pm and room wasn’t even cleaned or did they have a room for us when they told us check in is until 3pm and I booked my room in advance

Nice place to stay.

The room had a stained carpet and smelled funky