Sheraton Dallas Hotel
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Sheraton Dallas Hotel
No.9 of 4-Star Select Hotels in Dallas
400 Olive St, Dallas, Texas, 75201, United States
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Amenities
Golf course
Outdoor swimming pool
Gym
Public parking
EV charging station
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Sheraton Dallas Hotel is located in the heart of downtown Dallas boasting Texas-sized hospitality. Our Dallas city center hotel is near American Airlines Center, Fair Park and within walking distance of many shops, restaurants and bars including the Deep Ellum neighborhood. Make yourself comfortable in the well-appointed rooms and suites of our hotel in downtown Dallas with everything you need to relax and work smart, from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. On-site dining options include Draft Sports Bar and Lounge and The Parlor, for a speakeasy vibe. You can also enjoy breakfast, lunch or dinner at Open Palette or an on-the-go snack from Open Mkt. Host an elevated business meeting or social event from our 230,645 sq ft of hotel event space. If you're looking to explore, our hotel puts your finger directly on the pulse of Deep Ellum and beyond. We invite you to discover all that makes downtown Dallas special at Sheraton Dallas Hotel.
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8.4/10
Clean, good service
All 108 reviews
Surroundings
Airport: Dallas Love Field
(10.9 km)
Airport: Dallas Executive Airport
(18.0 km)
Train: EBJ Union
(1.9 km)
Train: Downtown Dallas's Union Station
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
1 Bedroom Executive 2 Queen Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability

3
Deluxe King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability

5
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

5
Junior Two Queen Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

6
Junior King Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Microwave
Check Availability

5
Club Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

3
Club King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

3
Deluxe 2 Queen Room with City View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability

5
Executive Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

5
Room With 2 Queen Beds-Non-Smoking, Mobility/Hearing Accessible With Roll-in Shower
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Phone amplifier
Check Availability

5
Club Junior Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

5
Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Doorbell and phone alerts
Check Availability

5
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
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Guest Reviews
8.4/10
Very Good
108 reviews
- Cleanliness8.4
- Amenities8.5
- Location8.5
- Service8.4
Average for similar properties in Dallas

Review summary
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Location: The hotel is frequently praised for its excellent location, especially its proximity to the city center, making travel convenient and offering access to nearby attractions.(based on 1 review)

Guest User
June 11, 2025
The facilities are complete and you can check in. The facilities are quite comprehensive, such as restaurants, gyms, and small supermarkets where you can buy breakfast, so you don't need to leave the hotel. The swimming pool is a little small
Original TextTranslation provided by Google

Fashixiaomianbao🥯
April 2, 2025
Clean, good service
Original TextTranslation provided by Google

Saif
February 17, 2025
Amazing stay!

Guest User
December 11, 2024
When visiting Dallas, I chose this Sheraton. The hotel is very good in all aspects, with warm service, rich and varied breakfast, complete facilities, and clean rooms. It would be perfect if the windows in the room could be cleaned. Living on the 36th floor, I originally had a good view of downtown, but it was a pity that the view was blurry because of the window.
Original TextTranslation provided by Google

Guest User
October 9, 2024
Brand hotels are still good. This one is in the city center, the location is very good, and travel is very convenient. The room is clean and tidy, the hygiene is very good, and the front desk staff is also very friendly!
Original TextTranslation provided by Google

Tulaolaodou
December 23, 2022
The experience is good, the hotel is big and clean, the surrounding area is very safe, and the attitude of the front desk staff is very good.
Original TextTranslation provided by Google

Guest User
July 31, 2025

Great pillows. I came on business for a conference. Ayo was very professional and kind to my employees and me. We would like to come again.

Guest User
July 29, 2025

Fast service, spacious rooms, free water in room, kind staff, especially Diana and Johnny. Good value - quick check in and easy check out.
Services & Amenities
Most Popular Amenities
Golf course
Outdoor swimming pool
Gym
Public parking
Additional charge
EV charging station
Off-site
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Cafe
Karaoke
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Outdoor swimming pool

Gym

Bar

Billiards room

Restaurant

Cafe

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$30.00 (approx. PHP 1,745.25) Daily. Reservation not possible
Public parking
Additional charge
Car charging facilities
Off-site
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Halal meals provided
Off-site
Cafe
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Billiards room
Golf course
Gym
Activities
Karaoke
Gaming area
Public Areas
Gift shop
No smoking in public areas
Garden
Smoking area
ATM
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Facilities for Children
Children's meals available
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–02:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:US$24.00 (approx. PHP 1,396.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$100.00 (approx. PHP 5,817.47) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 2115
Sheraton Dallas Hotel is located in the heart of downtown Dallas boasting Texas-sized hospitality. Our Dallas city center hotel is near American Airlines Center, Fair Park and within walking distance of many shops, restaurants and bars including the Deep Ellum neighborhood. Make yourself comfortable in the well-appointed rooms and suites of our hotel in downtown Dallas with everything you need to relax and work smart, from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. On-site dining options include Draft Sports Bar and Lounge and The Parlor, for a speakeasy vibe. You can also enjoy breakfast, lunch or dinner at Open Palette or an on-the-go snack from Open Mkt. Host an elevated business meeting or social event from our 230,645 sq ft of hotel event space. If you're looking to explore, our hotel puts your finger directly on the pulse of Deep Ellum and beyond. We invite you to discover all that makes downtown Dallas special at Sheraton Dallas Hotel.
Frequently Asked Questions
What is the cancellation policy for Sheraton Dallas Hotel?
The cancellation policy for Sheraton Dallas Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Dallas Hotel?
What are the check-in and check-out times at Sheraton Dallas Hotel?
Standard check-in time at Sheraton Dallas Hotel is 16:00-02:00 and check-out time is 11:00.What are the check-in and check-out times at Sheraton Dallas Hotel?
Can I bring my pet inside the Sheraton Dallas Hotel?
Pets are allowed on request at Sheraton Dallas Hotel. Charges may be applicable.Can I bring my pet inside the Sheraton Dallas Hotel?
How far is the Sheraton Dallas Hotel from the closest airport?
The closest airport is Dallas Love Field, and it is about 17 mins from hotel by car (10.9 km).How far is the Sheraton Dallas Hotel from the closest airport?
About This Property
Nearest Airport | Dallas Love Field |
---|---|
Distance to Airport | 10.87KM |
Nearest Train Station | Dallas Amtrak Station Building |
Distance to Train Station | 1.88KM |
Average Price From | PHP23291 |
Hotel Star Rating | 4 |