Hilton Anatole, Dallas

Awesome stay! Family resort

Hotel anatole is a mini vacation for my son and me we have started a tradition of staying here before school starts i never want to leave here it’s the perfect trip for us i get to relax and enjoy time w my son while he is happy i look forward to coming again real soon

My recent stay at the Hilton Anatole was AMAZING. The staff was SUPER professional and helpful. Since we couldn't arrive or check-in before 3 I just knew it was going to be a mad house. So just imagine trying to check-in hundreds of individuals showing up at the same time. The check-in process was extremely quick and well organized. From the time I walked thru the door to the time I reached the front desk was about 20 mins. They had all hands on deck at every front desk station. I was there for a business conference and this hotel had everything I needed to enjoy my trip. A comfy bed, nice room, spa and water park. I was assigned a double bed in the Towers with no real view but what I had was enough. My bed was perfectly firm for my comfort. The pillows on the other hand were way too soft. I don't understand why hotel pillows are so soft it feels like you're sleeping on air. The headboard had an attached backlight which is controlled by a switch on the power outlet station. In addition to large number of power outlets, there's also more than enough phone charging outlets for USB and USB-C cables. I was perfectly located on the 4th floor in the Towers. Not to close to the elevators but centrally located near the ice machine and East side stairs. As you can see from the pictures, I was in a double room with a fridge that's a little larger than a mini. Upon opening the fridge, it felt more like a cooler but if you leave the cabinet door open or partially open. The air flow around it will regulate and it will start to get colder. The room also had an expresso maker and toiletries. The days of the little toiletries are gone. They now provide refillable bottles (shampoo/conditioner, lotion and liquid hand soap) attached to a hanging bracket. The room also comes with a safe which can accommodate a laptop and other valuables. The light switches also double as night lights. Which are perfect for dark rooms. The amount of light is just enough to see but not enough to disturb your sleep.

When I checked into the hotel they upgraded my room. I can say that the upgrade room was very pleased with the new room. I was very pleased with Delvis and his customer service, and all of the lovely staff who helped answer questions about getting around the hotel.

Delvin was very helpful and professional. He exemplified the spirit of excellence. Highly recommend this hotel. Thank you for making our stay intriguing.