Staybridge Suites Dallas Market Ctr Love Field

I used to be a top elite IHG traveler wit IHG, but am no longer and this was my first stay at one of their hotels in about 3 years. The property is relatively well kept, but my room had issues: unacceptable tub draining where it had 2 inches of water at the end of my shower, AC unit in my room draining on the carpet at a rate it flooded an area half the room. It told the front desk 6 hours into my stay. No effort to change me or put me in another room. There was another guest (I assume) smoking inside the hotel on the way to his room. I think that was a first for me ever in a hotel.

I like the fact that I was able to check-in and out on time. The rest of my stay was a laughing joke. The facility was in a decent location to Lovefield Airport. There isn't enough time in the rest of the year to explain so I will attempt to make it short. The fact that my room was not completely cleaned and there was biohazardous material left, to food items being stolen from me room, the elevators were working properly (and I was met with--I should have booked on the 1st floor) and lastly, I contacted the Corporate Office about these issues who assured me I would receive a call back and I have not heard from any one to date.

Cleanliness is unmatched.

Awesome 3 Day Stay Free Parking compared to other Hotels in this area. Smooth Check In. If you’re wanting to purchase anything from the hotel such as snacks, toothpaste, etc. Card Payments only no CASH. The complimentary Breakfast was amazing. Prepare to give the Waitress or Waiter your Room number before you can enter. The Hotel Room was CLEAN and provided everything I needed for my 3 day stay. Beautiful Kitchen which comes with mostly everything you need. Bathroom Forgot your Soap, Shampoo, or Conditioner No worries it’s Supplied for you in the shower (Dove Products). Overall awesome stay. Some employees didn’t speak English but no worries they were friendly and tried their best to help in anyway. Will be staying here again in the FUTURE.

My stay was a good experience and the front desk lady was very friendly and help me with anything I needed. My only concern and issue I had was the way my husband was being treated when all he wanted to do was to view the breakfast for possibly to eat. I was told a guy who worked there stopped him and questioned him on who he was and what he was doing there and he had to confirm everything with him while he searched in the system. That is absolutely ridiculous and disgusting how you treat your paying guests. If there is such a problem with people not being guests there and eating then you should provide wristbands to your guests like any other place instead of harassing people. After everything was said and done after 5 minutes or so he no longer wanted to even step foot back in there.

The property was clean, staff was friendly, nice amenities and close to what we wanted to do. Important for guests to know that it is right off of the interstate so traffic noise is an issue. We had to keep our fan running all night to drown out the noise. Definitely NOT a walkable area.