CityPlace Bnb
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1 night
1 room, 2 adults, 0 children
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CityPlace Bnb

3604 San Jacinto Street, Dallas, Texas, 75204, United States
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We Price Match
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Amenities
Private parkingFree
Wi-Fi in public areasFree
French
Spanish
No smoking in public areas
Laundry service (on-site)
Clothes dryer
All amenities
Property Description
With a stay at CityPlace bnb, you'll be centrally located in Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. This aparthotel is 3.9 mi (6.2 km) from Dallas Market Center and 11 mi (17.7 km) from Galleria Dallas.
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7.3/10
Cleanliness7.3
Amenities7.3
Location7.3
Service7.3
All 21 reviews
Surroundings
Airport: Dallas Love Field
(9.0 km)
Airport: Dallas Executive Airport
(19.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Signature Apartment, Full Kitchen
9

Signature Apartment, Full Kitchen

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

7.3/10
21 reviews
Verified Reviews
  • Cleanliness7.3
  • Amenities7.3
  • Location7.3
  • Service7.3
Average for similar properties in Dallas
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 11, 2024
Hygiene is very poor, I feel itchy when I sleep at night! It's unbearable to book for three days and stay for three days. I really don’t recommend everyone to stay there!
Original TextTranslation provided by Google
M‍o‍h‍a‍m‍m‍e‍d
August 20, 2024
Let’s just say the photos are very deceiving and the service is abysmal. There’s no person at the place to assist you, and they charge you a $49 cleaning fee which I’m pretty sure is seldom done. Start off the location is in a very sketchy area, and the pictures are all glamorized. Was setup on the bottom floor, I could hear every foot step of the person above me. Shower was filthy, bathroom was dirty. Rooms gave you the ick and the bed; the bed was just awful. Barely slept the entire night, left a day early and booked at another hotel. The price is not worth this dump.
J‍a‍l‍e‍n
March 10, 2025
R&R (Rats and Roaches) The room had roaches and rat feces in it. The bathroom was not as pictured I could not physically fit in the shower if I did stay there. There was an ammonia smell to the room and the a/c unit was broken. When I reached out to the property through the app they took 3 hours to respond which is unacceptable because I needed a refund to pay for another property to stay at. I had to end my trip early with my wife who was extremely upset and disgusted by the condition of the property, the room and the lack of customer support.
K‍e‍l‍s‍e‍y
March 7, 2025
Needed more towels, basics like salt and pepper, and a curtain to cover window that is big on the wall in the shower.
P‍a‍u‍l
February 18, 2025
Really enjoyed our stay at the property, the only complaints that there aren't any coffe mug at our unit but other than that it was an enjoyable stay.
P‍a‍i‍g‍e
January 29, 2025
I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took ******* numerous attempts as well. The manager informed ******* that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.
V‍a‍m‍s‍i
January 26, 2025
no hot water for 7 days no hot water 7 days. had to call the handyman everyday. finally the hamdyman said the water heater is broken and there is nothing he can do. i booked a different hotel on the last day. the customer service is not responsive. stay away
L‍e‍v‍i‍e
January 25, 2025
DO NOT STAY HERE I booked this particular spot for the location. I was on a business trip and it was close to my favorite restaurants to visit while in town. Upon arrival I was definitely more dingy than I expected. Meaning some maintenance of repairing floors, and painting was needed. Upon further review there was lil black hairs in the bed. Think a man’s body hair. Obviously the sheets had not been washed. The carpet also had caked hair in it. Like an animal had been there for several days but carpet hadn’t been vacuumed after. There were even crumbs in the bar stools. I am currently trying to get my money back because I could not bring myself to stay there. The property itself has not been much help this far.
R‍e‍b‍e‍c‍c‍a
January 5, 2025
Great stay It was my second time staying here I love the vibe and the apartment feeling comfort away from home it’s has been quiet and felt safe good quiet neighborhood

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Languages Spoken
Public Areas
Cleaning Services

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 00:00–11:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
Breakfast not provided.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2022
  • Number of Rooms: 10
With a stay at CityPlace bnb, you'll be centrally located in Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. This aparthotel is 3.9 mi (6.2 km) from Dallas Market Center and 11 mi (17.7 km) from Galleria Dallas.

This aparthotel offers designated smoking areas.

Free self parking is available onsite.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with down comforters and premium bedding. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

Frequently Asked Questions

What is the cancellation policy for CityPlace Bnb?

The cancellation policy for CityPlace Bnb varies depending on the type of room and booking conditions.

What are the check-in and check-out times at CityPlace Bnb?

Standard check-in time at CityPlace Bnb is 16:00-24:00 and check-out time is 11:00.

Does CityPlace Bnb provide breakfast?

No, CityPlace Bnb doesn't provide breakfast.

Can I bring my pet inside the CityPlace Bnb?

Pets are allowed on request at CityPlace Bnb. Charges may be applicable.

Is there a restaurant at CityPlace Bnb?

Except for the breakfast, there is no restaurant in CityPlace Bnb. However, within short driving distance, you’ll have access to a wide variety of restaurants.

How far is the CityPlace Bnb from the closest airport?

The closest airport is Dallas Love Field, and it is about 21 mins from hotel by car (9.0 km).

Is airport shuttle service offered by CityPlace Bnb ?

No, the CityPlace Bnb doesn't offer airport transfer services.

About This Property

Nearest AirportDallas Redbird Airport
Distance to Airport19.68KM
Nearest Train StationDowntown Dallas's Union Station
Distance to Train Station3.69KM
Average Price FromPHP9428
Hotel Star Rating3