Honor Yunshu Hotel

Facilities: Very complete, the quality and brand of the spare parts are OK. The gym is small and there is no dumbbell bench or gantry, but it is understandable. The slippers are very comfortable and can be taken away. If you need new ones, you need to pay. The equipment in the room is very complete. You can tell the housekeeper to prepare a humidifier in advance. The heater is very considerate. There is sweet soup in the evening, and the night bed service has cute lamb towels. Bose speakers and mini4 flat-screen TV are not bad. The balcony is excellent, and the screen window and sliding door are very good to prevent mosquitoes. Hygiene: Very good, no dirt was found in the dead corners, the cleaning is in place, clean and comfortable Environment: It's so good, just for this, there is Erhai Lake in front and Cangshan Mountain in the back. It's worth lying in the hotel for three or four days if you don't go out. There are villa communities around, and all kinds of flowers are blooming along the way. The variety is very rich, the aesthetics is very good, and the scenery is pleasant Service: The housekeeper service is very thoughtful, basically WeChat replies in seconds, and he will prepare ginger tea for colds, help with luggage, remember eating habits, super considerate but very boundary-conscious, comfortable and moderate to get along with. Next, I complained: There is no discount for guests dining in the hotel, which is very uncomfortable compared to other five-star hotels such as Hyatt. There is also a 15% service fee, and there is an 15% discount coupon that needs to be purchased before the deposit is credited. It was not explained in advance. I only found out when I asked when I checked out. This is very annoying. I had a happy vacation throughout the whole process, and the service was considerate and in place. I felt very unhappy when I checked out! ! ! ⚠️I usually don’t like to write reviews, but I must say the above point

The overall experience was beyond expectations, and the details were well done. For example, the goodnight dessert was hot and the breakfast was freshly made, which many hotels cannot do. The night bed service was also very detailed, including cleaning up the garbage and placing disposable foot mats by the bed. In addition, the staff were very enthusiastic and responsive, and provided us with a separate pick-up service in the ancient city. I hope that the quality will continue to be maintained and I will bring my family here next time.