Chenyuanky
January 2, 2025
Thank you letter to Mangshu Taotang Hill Seaview Hotel
Dear hotel management:
Hello!
I checked into your hotel on 2024.12.30. I am writing this letter to share my experience in the hotel and express my sincere gratitude.
In terms of service, your hotel is really impeccable. From the moment I stepped into the hotel, I was deeply impressed by the warm and friendly front desk staff. They checked me in professionally and quickly, and patiently answered my questions about local tourist attractions and transportation. During my stay, nearby attractions were meticulously picked up and dropped off, which made me, a newcomer, feel at ease instantly. During my stay, whether it was the timely replacement of towels and cleaning of the room by the room service staff, or the efficient response when I needed additional supplies, I felt the hotel's care for guests.
I was also very satisfied with the hotel's room environment and facilities. The room is exquisitely decorated, warmly furnished, clean and tidy, but there are still some problems with hygiene details, and I hope to continue to improve. The bedding is soft and comfortable, allowing me to have high-quality sleep every night. The bathroom facilities are complete and clean without odor, and the quality of toiletries is also good. The electrical equipment in the room is simple and convenient to operate, the network signal is stable and fast, and the sea view room has a pleasant view. I have wanted to stay in this hotel for a long time many times, experience more time, and see more scenery outside!
The travel photography service provided by the hotel is a pleasant surprise. The travel photography guy is full of enthusiasm. He took me to various special corners of the hotel, cleverly using light and angles to freeze many beautiful moments for me.
However, I also noticed that there are some areas for improvement in the breakfast link. The variety of breakfast is not rich and diverse enough, the daily choices are relatively limited, and the taste is also a bit lacking. The good night sweet soup is a bit too sweet for my taste. For people like me who pay more attention to the quality of breakfast, it is a bit disappointing.
But overall, the high-quality service and comfortable environment of your hotel have made my stay very pleasant this time. I will not hesitate to recommend your hotel to my friends around me, and look forward to having the opportunity to stay again in the future to feel the continuous progress and improvement of the hotel.
Thanks again to all the staff of your hotel for their hard work and enthusiastic service!
Mr. Hu who checked into Shatang on 12.30,
2025.1.2
Original TextTranslation provided by Google