Alaska Camp & Hotel

From the moment I arrived, I sensed that the management of this place had clearly changed for the worse. When I saw my room, I was extremely disappointed and refused to stay at any cost. I had booked my round-trip bus through them and spent five days asking when my departure was, only to get no answer. My entire plan for the day and the end of my trip was completely disrupted because I was not informed until the very last minute. After five days of constant questioning and reaching out, I received a call at 10 PM—not from Alaska, not from the travel agency—but directly from the bus driver, informing me that my departure was first thing in the morning. Outraged by such unprofessional behavior and refusing such short notice, I was denied a refund. There was zero coordination between their night and morning shifts, as well as between their travel company, despite their claim that everything was handled since the payments were already made. Upper management repeatedly refused to speak to me directly throughout my entire stay in Dahab. And had stopped responding to my messages. When I decided to visit them in person to escalate the issue. With unbelievable rudeness, the front desk handed me her personal phone sarcastically telling me to speak to her manager who is going to refuse my request anyway. The so-called manager asked me to “drop it” and they would only pay back the money to “stop nagging!” When I made it clear that this has nothing to do with money and that this is not going to end in their favor, the front desk girl snatched her phone from my hand and told me to leave their premises immediately or they would call the police. I told them to go ahead—I’d be waiting. An hour later, I received a call from a man claiming to be the police, asking where I was and if we could “have a chat.” When I welcomed the opportunity and gave a specific location, he agreed to come over but never showed up or called back. Clearly, it was just another intimidation tactic. That being said, I’m in the process of officially filing a complaint against these people with the Ministry of Tourism to prevent others from being deceived by this place. A true shame and a disgrace to Egyptian tourism and our country.

Best Camp Ever Honestly the vibes were above friendly, professional and clean super clean If caring about the money you won't spend that much Best place eveeeeer Biggest kitchen I ever seen ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Checked it aproximately 9pm I entered to a room that did not abosultely match with what the establishment was offering at the online site. As pictures attached the walls were dirty, the door slightly broken, shower and toilett sink tap dirty and rusty( I did not even dare to have a shower ). The bathroom window was broken and they covered the hole with a plastic bag. Shameful. I asked for a room change a couple of times and the hotel staff who is so difficult to reach was completely unhelpful with excuses. Cherry on top of the cake Wi-fi does not work at all. During the night, after 11 pm the public space is noisy and it is hard to conciliate a good sleep.

Very friendly staff and so co operative .. their advice about so many places here in Dahab are valuable and honest ..the rooms are clean and neat... the prices are so handy..they're very organised and of course the breakfast is so deliciois❤️🥰