Keaidexiaotiantongtong
March 11, 2023
I want to take my daughter to see manatees on her birthday. I have never stayed in this kind of hotel, but I checked that there are no hotels nearby. And don't book a hotel from an agent, remember! Remember! Ctrip's service is very good, but the agent is too bad... I checked on the Internet, the weather is too warm recently, the manatees have returned to the Gulf of Mexico, and the things we bought in Orlando need to be refunded, so we discussed with Ctrip to cancel the subscription. When booking, I didn’t pay attention to the booking in the agent’s hands. The result has to wait The agent helped to solve it at ten o'clock in the evening. Forget it after thinking about it, let's go and have a look... I contacted Ctrip at 9 o'clock after finishing the work and said that there is no need to unsubscribe, but the agent replied immediately. I didn’t know until I arrived at the hotel that the hotel tax is 153.89, which is about RMB 1060... The agent charged me 1236... Then just say it, I will give them the difference... Six hours for a round trip, depressed! Ctrip's service is still the best, and then Ctrip made up the difference in the room rate for me!
Again, this hotel is a motel. Try not to live in such a hotel in the United States. No matter which room, the door is directly outside, the safety factor is low, and the same hotel has a common problem, the sanitation is not very good, and the room smells like urine...Talk to friends After that, everyone agreed. Sanitation and environmental facilities really want to give 0 points.
The service is given 4 points because the aunt who checked in is very kind, and Ctrip's service is great!
Original TextTranslation provided by Google