To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service4.1
Cleanliness4.1
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All reviews(137)
Positive reviews(129)
Reviews with photos/video(22)
Convenient location(28)
Easy to get around(25)
Close to train station(16)
Perfect for business trips(14)
Delicious breakfast(13)
Average sound insulation(6)
Well decorated(5)
Comfortable bed(5)
Negative reviews(8)
Elias Cotelo
Standard Room With 2 Double Beds
Stayed in Dec 2024
Family
4 review
3.2/5
Posted on Jan 2, 2025
Excellent service from the team. Still lacking amenities. Pool table, pool and gym and spa treatment like the city hotels. Other than that a great meeting place
Breakfast nice and fulfilling
Anonymous User
Standard Double Room - Suitable For 2 Adults
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
I had a great stay here, breakfast was good. Rooms were clean, staff were helpful and friendly.
Would recommend and will definitely return when visiting London again :)
Thanks
Guest User
Standard Double Room - Suitable For 2 Adults
Stayed in Jan 2025
Business travelers
1 review
4.7/5
Amazing
Posted on Feb 25, 2025
Love this hotel - lovely rooms, big and clean. Bathrooms are gorgeous. The interior of the hotel feels fancy… yet it’s about the third of the price of equivalent hotels in central London. The location is not perfect, but its very close to the trainstation eith direct trains into London.
I stay here every month for work, and will continue to
do so.
Robbie
Standard Double Room - Suitable For 2 Adults
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Great hotel throughout! Leonardo can always be relied on for their cleanliness, my room was spotless!!
SB..
Standard Double Room - Suitable For 2 Adults
Stayed in Dec 2024
Other
1 review
4.5/5
Great
Posted on Jan 13, 2025
This is a nice hotel in the middle of East Croydon. The location is great and easy to travel to and from. Kieron, at the from desk is amazing. Always willing to help when necessary.
The room is nice and clean and has plenty of space.
Guest User
Standard Double Room - Suitable For 2 Adults
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jan 1, 2025
The reception staff were lovely. Room was a good size. The beds are amazing! I ended up oversleeping.
The down sides were the water pressure and ventilation system. The hot water in the sink had a very slow flow and the show pressure was poor. The ventilation system did not work, however a portable heater was provided. The only problem with that was if it got too hot, there was no way of cooling the room.
Besides all of that I would stay here again.
SAM CHEONG
Standard Double Room - Suitable For 2 Adults
Stayed in May 2024
Couples
17 review
3.7/5
Posted on Jul 1, 2024
A nice hotel at reasonable price near London. It would take 15 minutes to get to the centre of London by train.
The hotel was situated between East Croydon station and West Croydon station, with 10 minutes walk to either station. There is a shopping centre at the opposite of the hotel. Lots of eateries nearby. The atmosphere there was relaxing and safe.
The staff was nice, amenities were adequate. It is recommended in general.
Carefree
Standard Double Room - Suitable For 2 Adults
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Very good hotel. I always stay here when in this area. Clean, comfortable and quiet rooms with friendly staff
Guest User
Standard Double Room - Suitable For 2 Adults
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Dec 5, 2024
The place is excellent
The downside was the shower and room temp regulator.
However, upon reporting to the hotel management, they quickly resolved the issue and were very generous to us.
Would go back again.
A massive thank you to Brooke.
Anonymous User
Standard Room With 1 Double & 1 Single Bed
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Lovely hotel , welcoming reception . Room spacious , definitely visit again
Guest User
Standard Room With 2 Double Beds
Stayed in Aug 2024
Other
1 review
4.0/5
Very Good
Posted on Oct 11, 2024
…..nice and clean
Guest User
Standard Double Room - Suitable For 2 Adults
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Amazing experience, staff very friendly and helpful. Suzanne as well as the hotel manager, they were explendid. Loved the experience. Will definitely return.
Guest User
Standard Room With 1 Double & 1 Single Bed
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Nov 19, 2024
Used this as a stay away from home so I am local to the area but this was a perfect and comfortable trip with helpful staff will stay again with the train station 2mins away
Annie uk
Standard Room With 1 Double & 1 Single Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Very clean and new hotel . Comfortable to stay. Absolutely suitable for family and couples
Guest User
Standard Room With 2 Double Beds
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
I am the kids liked the hotel. Right behind Whitgift Centre. Close to restaurants and buses. Good value for money.