Magnuson Hotel Creston

Room #246 was very clean and well maintained with a comfy bed. First motel I've been in where the floor felt solid and not squeeky and where the bedding wasn't from 1975. Large parking lot, nice little courtyard and had a resteraunt conveniently located in the motel. Reasonable pricing of $109 + $15 pet fee which compared to paying $50 pet fee at other places, it was a pleasant surprise. I don't know what the other rooms were like but I would recommend this motel for a stop over.

We booked two weeks ahead and they NEVER cleaned our rooms or checked to see if everything was in order. It was NOT. The toilet was plugged all the time. Cobwebs hanging everywhere. Heat not regulated properly. Very dirty . Will not recommend.

A few weeks ago I was driving home from the Okanagan and it was getting late so I decided to stay in Creston for one night before I continued home. A friend of mine who lives in Creston recommended that I stay at the Magnuson. So I did. They had a king room available which was perfect so I booked and stayed the night. At approximately 1130 I woke up to use the washroom as I walked to the bathroom I noticed that my floor was wet. Upon further investigation I realized that there was a leak in the roof that was dripping down between the bed and the TV. I knew the office was closed but when I phoned the fella from the front desk answer the phone. I explained to him that the roof was leaking and I wondered if I should be concerned. He expressed to me that it should be structurally sound but if I wanted to move he would try to find me a room. I asked him to get me another room and thankfully the room next door was open, although it was not a king. He just handed me the key and said he would leave a message for the people in the morning. So at 11:30 PM I was moving all my stuff into the room next to me with no help from anyone. I slept quite comfortably in my new room and headed out in the morning. Before I left I stopped in at the front desk but there was no one there to speak to so as I drove away I made a phone call and express how disappointed I was that they never offered me anything such as a discount or a room for another night because of everything I went through. The man who answered the phone said he would speak to his partner or the other manager and let me know. I left them a phone number and they had my email on file. I expressed to them that I would like to hear from them regarding what happened and what they could possibly do for me or give me some type of break as I paid full price for that room that night. I have yet to receive any call or email. It was very disappointing as it is a cute motel in a great location but I'll never stay there again.