Luna Hotel Serra da Estrela Reviews

Great location, excellent for going with family and friends, quiet. Very cozy room. I recommend it

The room furniture was simple, old and showed signs of wear, the interior design was confusing, the cleanliness was questionable, and the service, friendliness and helpfulness of the staff were excellent. The pool was very warm.

We were well received by the receptionist Maria, Francisco Farinha provided excellent service at the bar, very attentive and personalized service, always giving us the best advice! He even offered to give us a tour of the hotel! We had an unfortunate situation with the night auditor, but Angela handled the matter delicately and carried out our check out very expertly.

Friendliness and availability. Some degradation in equipment (elevators for example). Poor signage for example to find the pool, where it is an adventure to find.

I just have to thank the entire hotel team, I stayed there on my birthday, March 18th... and at night the hotel offered me 2 slices of cake that were delicious so I could celebrate... I would like to thank the entire hotel team.

Hotel with great breakfast, cozy, billiards room, place to store bicycles and relatively in the middle of the points of interest in Serra da Estrela. The hotel is in need of refurbishment of the rooms, it is the only thing that leaves a little to be desired...