Fraser Suites Paris La Défense

Fraser Suites Paris La Défense - Photo Gallery

Fraser Suites Paris La DéfenseTrip.BestNo.1 of Premium Hotels in Courbevoie
6 Bd de Neuilly, Courbevoie, 92400, France
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Fraser Suites Paris La Défense Rooms Photos
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8.0/10
Fred

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5.5/10
Chaoyuezhuo
Fraser Suites Paris La Défense Public Areas Photos
5.5/10
Chaoyuezhuo

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Fraser Suites Paris La Défense Photos
8.5/10
Guest User
Fraser Suites Paris La Défense Photos
8.0/10
Fred
Fraser Suites Paris La Défense Photos
8.0/10
Fred

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9.5/10
Hafiz805

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8.0/10
Fred
Fraser Suites Paris La Défense Photos
5.5/10
Chaoyuezhuo
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Guest Reviews

9.2/10
Great
137 review
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.3
Hafiz805
One Bedroom Deluxe Apartments
Stayed in Nov 2023
Family
10 review
9.5/10
Amazing
Posted on Jan 4, 2024
Pros- Room was spacious compare to any other hotel in Paris. Convenience for a family of four. A few metro stations away from Paris around 15-20min journey. The nearest metro station, Esplanade Metro is just 5 minutes walk from the lobby and cost around €2.10 for a single trip to Paris- charles de gaule etoile, auber and etc. Cons- if you are booking Uber/ Bolt, make sure to select Ibis Hotel or Novotel Hotel La Defense. A few drivers have difficulties to find this hotel entrance.
Response from Property: dear guests Thank you for taking the time out of your busy schedule to provide us with your feedback about your stay at Fraser Suites Harmonie. We're glad you found our location very convenient. Can you visit the area? If not, you can come back again and we'll be happy to share the must-see places with you. pay tribute X.LAMONT General manager
Chaoyuezhuo
One Bedroom Deluxe Apartments
Stayed in Jun 2024
Family
26 review
5.5/10
Posted on Aug 9, 2024
I went to Paris to watch the Olympics in 2024. I searched for a five-star hotel on Ctrip.com and made a reservation and payment. I checked in in August 2024. I think it is far from the five-star standard announced by Ctrip online. The bathroom door lock cannot be closed and the equipment is old and shabby. The attached photos are for proof. Other hotels in Paris have posted their star standards at the door. The attached photos are for proof. This Fraser Court has no public announcement. My expectations: 1) Ctrip.com will re-evaluate the hotel's grade and invite guests who have stayed in the past three months to complete a questionnaire, and temporarily remove the five-star standard. 2) If there are other consumers who feel that the hotel does not meet the five-star standard and is suspected of fraud after checking in, they are willing to testify when we report it to the relevant domestic departments. Avoid Chinese consumers feeling uncomfortable when staying abroad. I suggest that domestic consumers choose internationally certified standards when booking European five-star hotels (the yellow five-star logo in the attached picture)
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to write to us after your short visit. We are deeply sorry to hear that this Olympic commemorative trip did not meet your expectations. Regarding the bathroom door lock, I regret that the issue mentioned cannot be identified from your photo. Our team was also unable to receive any relevant contact from you during your stay. After receiving your comment, we checked the room you stayed in and found no abnormalities. Please feel free to contact our 24-hour team if you have any requests during your next visit. In addition, the 5-star tourist apartment rating awarded by the French government is clearly visible in our lobby (at the entrance) and remains valid. We are also very honored to confirm to you that our apartment has good reputation and ratings on all common travel platforms. Thank you again for your feedback, we will continue to do our best to provide quality service to our customers, and we are deeply sorry if the product you selected did not meet your expectations. Still hope to have the opportunity to welcome you again in the future. Best regards, Marie Le Gall - Operations Manager
Guest User
Two Bedroom Deluxe Apartments
Stayed in Jun 2024
Family
24 review
8.5/10
Very Good
Posted on Aug 1, 2024
The apartment is relatively old, but the sanitation is OK. If you have a car, it is not far from anywhere. The parking lot is a bit roundabout. It is worth considering if you are doing business or if you don't need to go downstairs to the tourist attractions.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share with us your impressions of your recent stay. We are delighted to see that the visit lived up to your expectations and we will be sure to share your kind words and comments with all the team. We hope to welcome you again soon. In the meantime, we continue to pay attention to your needs and wish you a great day. Sincerely, Marie Le Gall - Operations Manager
Fred
One Bedroom Deluxe Apartments
Stayed in Dec 2023
Family
1 review
8.0/10
Very Good
Posted on Jan 9, 2024
The establishment deserves a refresh for a so-called 5 star rating. Unable to close the shutters Torn sheet etc,,,,
Original TextTranslated by Google
Response from Property: Cher-Fred Thank you for taking the time to provide us with such detailed feedback about your stay. I'm sorry to hear that there were a few things that didn't meet your expectations throughout your stay, you had your reasons, but I don't know if the equipment would have satisfied you. Please note that your concerns have been passed on to our housekeepers and maintenance managers. We hope you will give us another chance as we will definitely improve our services. General Manager X. LAMONT