Spa Hotels in Costa Mesa

Room had no telephone, no hangers and 1 towel. Requested restock at front desk and was told I'd have to wait until the morning when hskpg arrived. Suggested that evenings they should stock themselves with anything a guest may need from hskpng. In general, stay was mediocre but has potential to be quite a good experience.

The hotel offers an airport pick-up service, but it is recommended to call the front desk. Because the airport is small, the hotel shuttle does not always run between the airport and the hotel. The service is good, the room space is relatively large, but it seems that there is no bottled water in the room.

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!

We recently stayed at the property after a two-year absence due to our disappointment with the former management team in general and with one of the front-desk managers in July 2022. We took the risk to stay again at the property mainly due to its great location, notably the nearby South Coast Plaza shopping malls and the Segerstrom Center for The Arts. We enjoyed our stay at the property. We were very happy with the new management team and their staff. Overall, they all appeared professional, courteous, and effective. We noted that the restaurant - especially the quality of the food - had been greatly improved: we had one of the best margaritas during our visit in southern California and that the housekeeping service was very good: always on time and responsive to our daily needs in a timely manner. In addition, we enjoyed the swimming pool; it seemed that there was a good team managing the pool: the temperature was perfect and the water was always clean.

I had booked a king suite room for one night for my son, my husband and I. when I walked in I totally thought I had walked into the wrong room. It was dirty. I have a one year old son whom I didn’t let roam free on the floor because there was a bunch of crumbs, a dried up piece of half eaten bread by the tv stand, and just a bunch of trash in the floor. I took pictures as well.

The environment is very good, hygienic and convenient. The service staff are very friendly. The reception staff also gave my son a set of train toys, which was very considerate, but we were just passing by for a trip, and we look forward to staying here next time we come to the beach.