Guest User
October 20, 2024
We arrived on 5 May ( the day after the official opening ) The hotel was initially lovely and quiet but within a week the hotel was very busy and bustling The hotel, decor, pool areas, restaurants and bars are all amazing, all the staff from reception, bar, restaurant and animation team are amazing, friendly and helpful We had a couple of issues with the shower water not draining away and our friends room but cleaned for several days despite her contacting reception requesting and early clean as she liked to return to her room Aron c 3pm in the afternoon for a siesta but this did not spoil our holiday Our first time to Jamaica and the sun was ruthless plenty of high factor sunscreen needed Throughly enjoyed our holiday and would recommend this hotel although a little too large for us