Riu Palace Aquarelle - All Inclusive
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Riu Palace Aquarelle - All Inclusive
Opened in 2024
Falmouth, Trelawny, Jamaica, Coral Spring, Trelawney, Jamaica
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Amenities
Gym
24-hour front desk
Currency exchange
Luggage storage
Wi-Fi in public areas
Snorkeling
Spa
Massage room
All amenities
Property Description
In the vicinity of the sandy beach is located the hotel RIU PALACE AQUARELLE. The city centre is around 6 km away. The beach is patrolled by a lifeguard. Here, there are cushions, sun umbrellas and beach towels available. The air-conditioned hotel is equipped with a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 6 lifts, a boutique, a hairdresser, a first aid kit, parking spaces as well as a TV lounge with satellite TV. In the outdoor area of the property you will find a pool (open all year), where sun loungers, sun umbrellas and pool towels are available for free. For children there is also a separate children's pool. For very young guests, cots can also be provided. You can store your luggage in the hotel's storage room. There is also a laundry and ironing service available at an additional cost to customers. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). In addition, the hotel sells tickets for excursions. American Express, Euro/Master Card and Visa are accepted as means of payment.
Catering As catering services the hotel offers all-inclusive. Breakfast is offered continental or from the buffet. Enjoy your lunch from the buffet. Dinner is also served as a buffet or à la carte. When booking all-inclusive, one welcome drink is included. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h) as well as beer (24h) are available at no extra charge. For the meals, there are a buffet restaurant (Italian dishes) and several bars, the cafeteria as well as the pool bar. The drinks menu of the hotel includes soft drinks, coffee and tea, beer and wine. For dinner, guests are asked to wear appropriate clothing in the restaurant.
Distances Airport: approximately at 36 km Golf course: approximately...
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 40 reviews
Surroundings
Airport: Sangster International Airport
(36.7 km)
Landmarks: DreamToursLimited
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Junior Suite Ocean View Swim-up (Sjmp)
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Junior Suite Ocean Front (Sjfb)
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Suite Ocean Front (Sumb)
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Junior Suite Ocean View (Sjmb)
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Junior Suite Partial Ocean View (Sjlb)
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Junior Suite Swim-up (Sjsp)
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Guest Reviews
9.0/10
Great
40 reviews
Verified Reviews- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Coral Spring
Guest User
August 3, 2025
The hotel has modern clean big rooms with lots of storage. Cleaning was quick and done everyday before 10 am for us. Minibar refill was also done everyday in the afternoon, we had 3 huge bottles of water and 3 small ones. They also stocked up on colas. Buffet was the best … we had a 4 year old picky eater so thats all we had. It had many types of food , you had jamaican , asian, junk food , seafood stations , salad , desert, chocolate fondue, huge exotic fruit selection, veggies too. While we were there we had a lobster night and sushi night . 3 stations of deserts was impressive. We would like to acknowledge Troya our hostess at the buffet , we were seated in her section every day for breakfast and lunch . Thank you for all you did especially for our son. The beach was really big and clean. The sand was very soft to walk on and easy for our child to play in. The water was very clean and a beautiful hue of blue. Hostesses were always available to offer drinks . Writing this review knowing that I have done 2 sandals resorts in Jamaica … I was impressed by this specific resort . I would call it a 5 star hotel.
Guest User
August 3, 2025
Room - Very clean. Staff - Very attentive and polite. Entertainment - Excellent. Breakfast/Lunch/Dinner - Great variety of foods choices. Great for families/couples/solo. Definitely recommend!
Guest User
August 3, 2025
The hotel is clean and fresh, rooms are spacious, the staff are excellent very friendly always on hand coming round the pool to serve drinks. The entertainment team are brilliant absolutely fantastic shows most evenings and not your usual Cabaret style. Jamaican themed, steel drums, amazing dance shows. Food is great even the general buffet is outstanding. Water park great for the kids. Activities for teens/young adults is spot on too. Beach and views are idilic. Our party is a group of 10 ages 7-48. Water sports on offer, coffee bar, sports bar, yoga and exercise classes plus a well stocked gym. Rui has done a great job with this hotel. I give this hotel a strong 9.5 out of 10. If I had to find one negative it would only be to say as we are split over 4 rooms it’s a little tricky to book a restaurant reservation for all 10 of us on the app. However the staff have been helpful with helping us to sort this out manually.
Guest User
August 2, 2025
One of the best Riu family resort in Jamaica. Only issue, elevators wait times and getting a table for 4 at breakfast time! But other than that it was an excellent stay! Great service from the staff.
Guest User
August 2, 2025
We were celebrating my son’s 18th Birthday. Everything was amazing, I only had one issue and it was with customer service. I was trying to purchase a day pass for a friend, prior to his arrival and was giving misleading information several times. My friend arrived Saturday and wasn’t granted access. After he arrived we were told there are no day passes on the weekend. Monday, we were told the resort is our capacity. Finally after to speak with someone else. I was informed I could add him on to the room. She couldn’t do it at the moment because he wasn’t there. He wasn’t there because he was turned away twice. The next day when he came back to the resort the rates changed. I asked to speak with the supervisor to see if their could be some sort of compensation for the back-and-forth and a misleading information. The assistant supervisor by the name of Chanel, who was the only one available refused to speak with me. Stating the young lady that was assisting me gave me all the necessary information. I paid for it at the rate it was and continue all of my vacation. It was completely unprofessional of Chanel. If I was given the correct information when I check regarding a day pass, this all could have been avoided. Over all the rest of the staff was amazing. Darren the bartender is a true gem!
Guest User
August 1, 2025
We had a fantastic family holiday at Riu Palace Aquarelle! The service throughout the resort was excellent – staff were friendly, helpful, and always welcoming. A huge thank you to the brilliant RiuLand team who made every day fun for the kids – they absolutely loved it! The entire kids club team, along with the Head of Entertainment, were amazing and even gave the children thoughtful gifts, which meant a lot. Special mention to Javaughn at the buffet, who went above and beyond every day – always attentive, friendly, and even organised a lovely farewell song for our family. The staff at the Sports Bar and Coffee Shop were equally great – helpful, fast and cheerful. Only a couple of small suggestions: the buffet food could have been a bit more varied across the week, and the entertainment schedule seemed to repeat weekly. Other RIU hotels we’ve stayed at typically rotate their entertainment every two weeks, which helps avoid repetition. That said, even on rainy days, the entertainment team kept spirits high with impromptu dance lessons and indoor activities. Highly recommended – especially for families looking for great service, a beachfront setting, and warm, welcoming staff.
Guest User
August 1, 2025
The staff when we checked in were amazing. We had our 2 kids, and when they saw my kids were young, they upgraded our suite so the kids room was in our suite, and we had partial ocean view, and the upgrade was complimentary. All the staff we encountered on the resort were friendly and the shows were great, especially the MJ tribute. Can’t wait to visit Again!!
Guest User
August 1, 2025
We enjoyed our stay at the riu Palace Aquarelle in Jamaica. The staff are friendly and the food is so good got some real authentic jamaica food from the buffet every day. The property is so beautiful it's like your in paradise. Will definitely recommend this. Sashana at the front desk is very help and pleasant she is amazing.
Guest User
August 1, 2025
I was greatly impressed by this hotel. It was my first time. Your front desk staff were all welcoming, friendly and efficient. My room was such a pleasant one, clean thoughtfully arranged, and with every amenity. The view from the window of my room was beautiful. The food was plentiful, delicious and of great variety. The ambience of the entire place, every area seen, was thoughtfully and 'tastily' done. I wish I could be accommodated there again!
Services & Amenities
Most Popular Amenities
Gym
24-hour front desk
Currency exchange
Luggage storage
Wi-Fi in public areas
Snorkeling
Spa
Massage room
Bar
Restaurant
Cafe
Tour and ticket booking service
Car rentals
Smoking area
Children's pool
Playground
Water park
Water slide
Kids' club
Childcare service
Additional charge
Gym
Spa
Bar
Restaurant
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Transportation
Car rentals
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Cafe
Bar
Room service
Snack bar
Convenience store/kiosk
Health & Wellness
Spa
Massage room
Public baths
Water sports equipment
Snorkeling
Hair and beauty salon
Gym
Activities
Public beach
Water slide
Water park
Eco tours
Public Areas
BBQ
Garden
Smoking area
Shopping mall
Elevator
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2024
- Number of Rooms: 11
In the vicinity of the sandy beach is located the hotel RIU PALACE AQUARELLE. The city centre is around 6 km away. The beach is patrolled by a lifeguard. Here, there are cushions, sun umbrellas and beach towels available. The air-conditioned hotel is equipped with a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 6 lifts, a boutique, a hairdresser, a first aid kit, parking spaces as well as a TV lounge with satellite TV. In the outdoor area of the property you will find a pool (open all year), where sun loungers, sun umbrellas and pool towels are available for free. For children there is also a separate children's pool. For very young guests, cots can also be provided. You can store your luggage in the hotel's storage room. There is also a laundry and ironing service available at an additional cost to customers. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). In addition, the hotel sells tickets for excursions. American Express, Euro/Master Card and Visa are accepted as means of payment.
Catering As catering services the hotel offers all-inclusive. Breakfast is offered continental or from the buffet. Enjoy your lunch from the buffet. Dinner is also served as a buffet or à la carte. When booking all-inclusive, one welcome drink is included. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h) as well as beer (24h) are available at no extra charge. For the meals, there are a buffet restaurant (Italian dishes) and several bars, the cafeteria as well as the pool bar. The drinks menu of the hotel includes soft drinks, coffee and tea, beer and wine. For dinner, guests are asked to wear appropriate clothing in the restaurant.
Distances Airport: approximately at 36 km Golf course: approximately...
Frequently Asked Questions
What is the cancellation policy for Riu Palace Aquarelle - All Inclusive?
The cancellation policy for Riu Palace Aquarelle - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Riu Palace Aquarelle - All Inclusive?
What are the check-in and check-out times at Riu Palace Aquarelle - All Inclusive?
Standard check-in time at Riu Palace Aquarelle - All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Riu Palace Aquarelle - All Inclusive?
Does Riu Palace Aquarelle - All Inclusive provide breakfast?
Yes, Breakfast is offered at Riu Palace Aquarelle - All Inclusive. Breakfast option(s): American. Does Riu Palace Aquarelle - All Inclusive provide breakfast?
How far is the Riu Palace Aquarelle - All Inclusive from the closest airport?
The closest airport is Sangster International Airport, and it is about 37 mins from hotel by car (36.7 km).How far is the Riu Palace Aquarelle - All Inclusive from the closest airport?
About This Property
| Nearest Airport | Sangster International Airport |
|---|---|
| Distance to Airport | 36.74KM |