Guest User
September 26, 2024
Booked hotel last minute as I had a business call in the area to cover next day. I booked via hotel website and got a good price. Pricing structure for room rate with and without breakfast etc. were a little confusing but the end result was favorable. Check-in was a bit disappointing as there was no-one present. After a 5hr drive and wanting to get to my room, I was getting a little impatient standing around. Eventually a pleasant lady arrived and took me through the routine. Not the best first impression or start to my stay. Room (Room 110) was clean and comfortable and had a decent shower. There was however, an annoying noise (Room 110) like the sound of a fan or something similar which I had to endure until after 11pm. Unsure if it was a kitchen fan? I would look for a different room if returning at a later date. Bathroom toilet flush was missing a button which took away from the visuals (see picture). The provision of two cookies with the coffee machine was a nice touch - I tried to make a cup of tea and failed after one water dispense which only filled half the cup. I tried again to add more water but the machine kept flashing red lights so I gave up! I ate in the lounge and had chowder for starter and fish/chips for mains. This was washed down by two pints of really good Guinness. Food was excellent and reasonably priced. Service was friendly, quick and efficient. Possibly too quick as I handed my bill before I had finished my first pint and was fully intended on having a second one. Breakfast was good and there was a good selection. Again, service was too quick as I was served my Full Irish before I had eaten my fruit bowl. This made me suspicious that it was pre-cooked or cancelled by someone else? In any case I enjoyed the food and left for work once all was gone! I was asked by the lady checking me out if everything was ok and I should have taken the time to share my feedback but I declined as I was in a hurry to get to my call. My bad. A little tidying up on service detail would help improve the overall experience. Overall I enjoyed my stay at the Harbour Hotel and yes, I would stay again!