The Ivy Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Condado
The Ivy Hotel
1149 Magdalena Ave, Condado, 00907, Puerto Rico
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Amenities
Indoor swimming pool
Gym
24-hour front desk
Bar
Restaurant
Concierge service
English
Spanish
All amenities
Property Description
At The Ivy Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Continuously receive the support you require through front desk amenities such as concierge service. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. A delightful breakfast is the perfect way to begin your day, and at The Ivy Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Ivy Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At The Ivy Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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7.4/10
Very friendly staff, newly remodeled rooms.
All 39 reviews
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(4.3 km)
Airport: Luis Munoz Marin International Airport
(8.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Modern Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
Intimate King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
Vibrant Double Queen
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
Double Tropical Oasis
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
Tropical Oasis
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
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Guest Reviews
7.4/10
39 reviews
Verified Reviews- Cleanliness7.4
- Amenities7.4
- Location7.4
- Service7.4
Average for similar properties in Condado
E
July 11, 2024
My experience was better than expected. The hotel is very clean and the staff is very friendly. I couldn’t expect anything better. i will be back very soon again. The ivy hotel is a 5 star for us.
Casalis
December 7, 2023
Totally reccomended, right at Condado’s district main street, easy access to everything, lots of restaurants around. We had a night flight so they let us shower and change before our flight
dpb
March 31, 2023
Very friendly staff, newly remodeled rooms.
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Guest User
August 13, 2024
Lo único bueno de la locación es que esta muy cerca de las playas, restaurants y playas, adicional no tiene donde parquear los carros y tienen el lugar esta sucio y en especial los baños con moho en la ducha, adicional a eso la atención pésima. Para nada amigable.
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Guest User
April 27, 2024
Very good hotel and best service thanks to Christopher Terres! Recommend to all guests, beach is near and all restaurants
Guest User
March 30, 2024
Without having stayed at the hotel, my rating is 1. I made my booking through ******* for 3 nights, with zero cancellation fee until April 6. After reading the terrible reviews of the hotel (which I should have done before) I decided to cancel and look for another hotel. Literally not 24 hours passed! I've been waiting for a refund of my money for almost a month because they charged me +200 dollars for booking. Neither ******* nor the hotel respond! If anyone from the Hotel reads this review, please help with the refund. Very very very poor administrative management of this hotel! Serious mistake that a page like ******* works with this type of establishments. If you are looking for hotels in San Juan, make sure it is not Ivy hotel
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Guest User
February 17, 2024
Pros: not corporate...great location one block from beach...large, quiet room. Check in was easy, fast and allowed us to do so several hours early. Cons: Almost no housekeeping for us! We stayed 8 nights and although our clean the room sign was visible outside our room every day, our room was only cleaned 1 time! Dirty towels got stacked up on floor (see photo) and I had to ask for clean towels every day (and toilet paper eventually too). Trash backed up. I asked for a broom to at least sweep the sand in the room myself...was not provided with one (in fact each time I went to the desk to ask they took my room number for some reason...but nothing ever happened). Spoke to 2 different people at the front desk about getting the room cleaned on 2 separate occasions with nothing happening. We saw a cleaning person cleaning the room across from us and assumed we would be next...so we grabbed our things and left quickly...unfortunately no one cleaned the room. Kind of unacceptable and eventually unsanitary...as one of the front counter people said to me it should have been cleaned everyday. Hotel location etc excellent...hotel service poor.
Guest User
January 4, 2024
It seems that the owner of this hotel does not know what is happening in his business or is someone who does not know about hospitality and is trying to get his investment out in a very short time. They do not have enough staff to clean the rooms, there is no one to solve a problem at night, the beds are horribly bad, there is no parking and they do not inform it on their website, the rooms do not have a refrigerator or safe, or hair dryer , the bathroom door opens inwards and you have to wet your hair to get into the shower, there is no trash can in the room, they only change the towels if you request them, the staff is mostly very rude, the sheets and towels are of poor quality and they are a mess because of how old they are. In conclusion, the price/quality ratio is very low and based on our experience we do not recommend staying at this hotel, if it can be called a hotel.
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J6798FXjosev
October 14, 2023
We purchased a Gustazos that included welcome drinks and Continental breakfast, which we did not receive any of them. When we asked for the Continental breakfast we got an actitud from the host, indicating that service is no longer available. We asked how can we solve this situation, because we paid for a stay with Continental breakfast included. The host continue with actitud and make some phone call. We were referred to another hotel and had to walk a block, where they had no Continental breakfast neither. So we had to purchase breakfast elsewhere, spending more money. Also the elevator is not in service. We had to climb four floors with luggages and absolutely no help from the hotel concierge or staff.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Gym
24-hour front desk
Bar
Restaurant
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Indoor swimming pool
Parking
Parking
Front desk services
24-hour front desk
Concierge service
Languages spoken
English
Spanish
Food & drink
Bar
Health & wellness
Gym
Activities
Eco tours
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. DKK 958.41) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 26
Phone:+1787-19393366057
At The Ivy Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Continuously receive the support you require through front desk amenities such as concierge service. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. A delightful breakfast is the perfect way to begin your day, and at The Ivy Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Ivy Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At The Ivy Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Frequently Asked Questions
What is the cancellation policy for The Ivy Hotel?
The cancellation policy for The Ivy Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for The Ivy Hotel?
What are the check-in and check-out times at The Ivy Hotel?
Standard check-in time at The Ivy Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Ivy Hotel?
Can I bring my pet inside the The Ivy Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in The Ivy Hotel.Can I bring my pet inside the The Ivy Hotel?
How far is the The Ivy Hotel from the closest airport?
The closest airport is Fernando Luis Ribas Dominicci Airport, and it is about 9 mins from hotel by car (4.3 km).How far is the The Ivy Hotel from the closest airport?
About This Property
| Nearest Airport | Fernando Luis Ribas Dominicci Airport |
|---|---|
| Distance to Airport | 4.27KM |
| Distance to Train Station | 3.99KM |
| Hotel Star Rating | 3 |