Spa Hotels in Colombo

I have booked this hotel on Ctrip many times. Safety! The hotel is very grand and the service is first-rate! The breakfast has a variety of varieties, especially the fresh fruits are many and sweet, and the coconut juice is great 👍

The hotel has a beautiful view of the ocean from the roof top pool as well as from many of the rooms. The staff were very welcoming, even though we arrived before 2pm they made an effort to get our room ready quickly and let us check in early, which was very nice after an over night flight. Its easy to walk from the hotel to a number of restaurants, casinos, as well as to some of the popular attractions in the city. The restaurant in the hotel has a nice buffet, as well as a rooftop bar. The hotel was so nice that when we passed through Colombo when we were leaving Sri Lanka, we stayed there again.

What a great hotel, it certainly didn't dissapoint! We were upgraded to a room with a view of the lake which was beautiful. We had Christmas dinner buffet and it was one of the best ever, with an amazing amount of choice.The staff were very friendly and helpful, they certainly know what hospitality means. Easy to recommend!

Stayed in Colombo for the first time in a while. The building itself is a little old, but the hotel is beautiful. The doorman at the entrance? He was a very nice person. One Galle Face Mall is also within walking distance. Breakfast was delicious. I want to stay again.

Location of this hotel was excellent but unfortunately service lets it down. At the breakfast buffet the first day was excellent after that it was a steady decline. We had to ask for a cup of coffee numerous times from different waiters before getting one minus sugar, saucers & teaspoons. One morning one of the managers in yellow tie picked up our plates unfortunately I hadn’t finished & had to grab my good before the plate was taken. With room service one time we had no hand towels that was no big deal the next day they cleaned the room & left no towels they told us they would be back in 5 mins with towels one & a half hours later we had to ring reception to be told they would send someone up straight away, over 2 hours later we finally received our towels. In the cafe we sat at a table had to ask for menus waited over an hour & a half but no one took our order! Not to mention our room bell rang at 11:10pm & someone trying to open our door when we shouted out they said they were bringing us water!

The room is clean and specious for 3 of us and the lacking only no toothbrush provided, only 2 towels instead we paid for 3 persons. Breakfast was ok only the noodles is not properly cooked as it is still hard to chewed😅. (Still room for improvement) The main highlights was the service we received from the bellboy Mangala. He is very helpful, approachable and always smiling. Others then that it is easy to get the public transportation i.e. tuk tuk and car. Definitely we will be coming back again. Thank you

Amazing historical colonial hotel. Staff are very attentive but do need to use initiative sometimes to solve guests needs & wants instead of following every rule set down no matter how small or irrelevant those rules are. I wld highly recommend this hotel as we had a great stay there 👍👍🎉🎉

Highly recommend staying at Granbell hotel. The hotel has good location, about 45 minutes from the airport. Beautiful view to the coastline. You can get coffee on the first floor while sitting on the terrace and watching sunset and train going along the seashore. All give you unique experience. You can find a lot of good options for breakfast. And staff can speak English. Especially thanks to Shamerra for his help and guidance.

There were several problems: 1. Inspite of 2 king-size beds, which had been guaranteed in booking, we got 2 rooms with separate beds 2. We were waited for check-in for 25 min, cause the receptionists couldn't find the reservation, till the time, we found confirmation in email and resent it to them

The room's condition did not meet the expected standards. The walls were in poor condition, and the shower door did not close properly, requiring me to hold it shut while showering. Additionally, the duvet cover was torn. As a five-star establishment, we anticipate a higher level of quality and were disappointed with the current state of the room.