Kathleen A
April 3, 2024
We stayed here the night of Easter based on reviews. I am a Bonvoy member and love Marriotts. We had stayed at the Hyatt House King of Prussia the night before which was a dump compared to this place. This Residence Inn is superior in every way. Granted it’s not a brand new hotel and there were little things like a torn dust ruffle and worn spatula in the kitchen but overall this hotel was excellent. We checked in late Easter Sunday. There was a bartender around which was great so my husband and I got drinks, had some snacks and watched tv while our kids slept in the other room. We loved the pool. Pool attendant was extremely friendly. Hot tub was working perfectly. The breakfast is EXCELLENT for families. Everything you could possibly want including Belgian waffles with toppings!! 3 different kinds of juices, eggs, sausage, yogurts, fruit… I would stay here again for the breakfast alone. The Latino woman who helped put out everything was also incredibly sweet and friendly!! It’s so nice to have that kind of customer service. The complimentary coffee was also tasty and not watered down. The only bad thing that happened during our stay was we had issues with the toilet flap (water ran and ran…) and the morning we were leaving the toilet overflowed and ruined my change of clothes. As all this happened my kids needed to use the bathroom simultaneously and we all needed to shower still, so in a panic we asked to relocate our room until checkout which thankfully they accommodated, but it was still a pain. We were offered a few thousand Marriott points but I do feel like they should have offered a little more than that for the hassle, which I was not happy about. I would stay here again but I would make sure the toilet flushes easily as soon as we get to the room.