Hyatt Regency Cleveland at the Arcade Reviews

Great location and lovely staff

The hotel is located in a mall that is about to close. It is a standard North American room. If you have a car, I don't recommend staying here! I booked a room for two days, but because my child had a fever, I decided to stay for only one night. I started to coordinate one night in advance, but it didn't work. When I checked out the next day, the front desk said that as long as I didn't stay, it wouldn't be charged. But since the payment had been made on Ctrip, I asked to communicate with Ctrip. Ctrip replied that the hotel didn't agree. I don't know the specific situation. Just take it as a lesson!

The hotel was renovated from a shopping mall built in the 19th century. The room facilities are very ordinary, especially the door, which can be called simple. The room is far from the lobby and you have to go through the entire mall. There seems to be a light rail nearby, and you can vaguely hear the rumbling of vehicles passing by in the room at night. The mall is a historical building, and there are many people during holidays. There are many restaurants behind the hotel, and some of them are quite good.

Featured hotel, next time will go

The hotel is very good. It is a check-in point for Internet celebrities. There will be a dance party on the first floor, which is sometimes noisy.