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The stay exceeded all my expectations. This hotel offers a seamless blend of comfort, convenience, and hospitality. From arrival, I was struck by the warm and inviting ambiance of the lobby. Check in was swift and efficient, with the staff ensuring all my needs were met. The room itself was meticulously clean and comfortable. The mattress offered a restful night’s sleep. My experience here was nothing short of exceptional and I will return in the near future.

we enjoyed our stay rooms were clean and place was quiet

The hotel front desk and personnel were wonderful. The room was clean and I had everything I needed. Everything worked and there were no issues whatsoever. it was all excellent! I would stay here again in a heartbeat!

First time writing a review but feel so strongly about how I was treated, I have to. The stay was all right although the side doors are not secured, the smoke alarm was hanging by wires overhead and you could see right through the threadbare towels. My real complaint is that I drove 9 hrs through 5 states to arrive at 7:30 pm to check in. I had reserved a room a month prior but found they were charging $100 less for a 3 night stay than what I had booked. The desk clerk told me he didn't know why I didn't get the advertised rate and he would speak with the manager to get an adjustment. I continued to check in totally trusting him. Upon checkout I again told the desk clerk about the adjustment and was told she'd talk to manager. A week later I called as I saw the original charge on my credit card. Talked to Kelly, the manager, and she rudely said ” you signed the box, no adjustment will be given and hung up on me!! Can't believe the poor customer service I received!

We had a lovely room in this hotel. It was evident that the housekeeping staff took pride in their work from the beautiful ”swan” towels and tissue flowers in the bathroom and nicely turned out bed. Our breakfast hostess, Minnie, put out a lovely hot breakfast, complete with eggs, sausage, potatoes (second day), oatmeal, as well as a variety of breads, pastries, fruits, juices and other drinks to choose from. We felt pampered!

Best Fairfield I ever stayed at..in fact, I'd put it right up there with the main Marriott hotels or other name hotels! Fairly new facility...spotlessly clean everywhere. When you can't even find a spot in the caulk around the tub and can see yourself in the shine of the tub...it's spotless! There is one thing I would ask for improvement on. BREAKFAST! Please add to your menu..2% milk and whole milk, waffles, and fruit cups. Cereal with 1 % milk is like cereal and water! Other Fairfields I have stayed at offer waffles. But don't let that stop you...the hotel is in a very nice safe industrial office type area with a strip mall across the street and near the Marriott Eagle Crest Resort and Golf Course.

Recently attended a yearly event I go to that has changed its location to this hotel as of 2024. Compared to our previous hotel, I was really impressed. We very much enjoyed the conference spaces and the layout of the hotel. The view is beautiful. There was plenty of space for our event, and all the staff at the hotel were incredibly helpful and polite, and overall lovely. Aside from the lack of a pool (it really feels like they need one! lol), the hotel itself is great. I didn't feel bothered by noise on the 2nd floor - and our event did sell out the entire hotel. I heard others complain about paper thin walls, so maybe we just got lucky with our neighbors? But we slept great and the rooms were clean and comfortable. I saw some reviews here complain about the location of the hotel, and I have to say we were quite pleased with it. I love not being right next to a noisy busy road like so many hotels. And yet still, right across the street you've got several nice little restaurants, and there is shopping nearby and you aren't far from quite a lot of activity in Ann Arbor/Ypsilanti. The restaurant onsite that offers dinner is really good. We did apps one night and then dinner the next with them. I had soup, salad, and dessert - the soup and dessert were both phenomenal, and the salad also excellent. I found the prices a little steep....but some of the loveliest tomato soup I've ever had, so this is a minor complaint. All that said, there were a couple of areas that I'm hoping will improve in the future, if our event continues to be held here. What wasn't impressive was the breakfast. Despite that our group had been told we would have the options of a special breakfast menu, the only breakfast offered during our stay was the buffet, and it was not good. The kind of hotel breakfast that should be free, because it mostly isn't worth eating, but it cost $21. The oatmeal was incredibly watery, the eggs were flavorless and definitely the powdered kind. Everything seemed a little stale...and tasteless. And the omelette bar wasn't even being manned when I came down to have breakfast. My fingers are crossed that next year they will be offering an actual breakfast menu, outside of the buffet. With what they can do with dinner, I know they could offer an amazing breakfast! The other thing that struck me about the dining, is that our event group was given a special menu - we had the whole hotel for 3 or 4 nights. The items on it were very similar to the items (some the exact same) on the hotels websites menu for the restaurant, but the prices were all much higher. When this was asked about, our group was told that the menu on the hotels website hasn't been updated to reflect price increases....that as I understood went up last year. But here we are the following month and the prices on the website menu still haven't changed..... So I do still find myself wondering if our group wasn't given a special higher priced menu for bringing a large group...? The o