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We stayed here for a few days every day was great - we were on the top floor so had a great view of the boats around the back and you can go out to the balcony go see the great sunsets. The staff were friendly when we got our key from the area by th pool and we never really saw them again until we were checking out. The rooms were great and it was all clean, lovely decor and comfy living area. I'm not sure if this is from the owners or people staying previously who forgot to sign out but the TV was signed into most of the major streaming services like HBO and netflix so we made our way through Gossip Girl. The main food we had was from the Tiki Bar which was very friendly but since the apartment had a kitchen you are able to cook/bring your own food.

The front desk is very welcoming, the hotel is in a good location, just off the road on the island, across the road from the resort to the beach, the beach is evener than Miami, the sand is fine, the seagulls fly, the most important people. The rooms are clean and there is an open-air swimming pool, a great place for a summer holiday in Cocoa Beach.

This was my third stay at the Hilton Cocoa Beach Oceanfront. It’s a fantastic location, and the facilities are always clean. The food in the restaurants is consistently tasty, and my personal favorite is the poke bowl served at the outdoor restaurant—super fresh and delicious! We always receive excellent customer service here, which is becoming rarer these days. All the employees—housekeeping, front desk, servers, beach rentals, bar staff, etc.—were incredibly friendly and helpful, especially during our most recent visit (September 2024). Special thanks to Jamie at the front desk for rearranging things and allowing us to check in early after disembarking from our cruise ship. This gave us the opportunity to spend our entire last day in Florida on the beach without worrying about luggage storage or check-in times. Highly recommend this location!

Reservation made online prior to stay. Arrived after midnight with knowledge that reservation was not to be canceled until 7am. Night manager was nice, but it doesn't excuse that my reservation was taken out of system. To get it back in took over 10 minutes. by the time we got the key in the room door, 20 minutes had passed. the room was covered with water from the air conditioner that made it impossible to stay in it. Called night manager who said he was on his way with a new room and keys. I watched through the door as he opened several rooms and went back to office twice for different keys. this process took over 20 minutes. total time to finally get into a room was about 40 minutes. I asked him about compensation for the issue. he only replied that he upgraded our room to one with a kitchenette. This was not an upgrade. we didn't use the kitchenette at all and wouldn't since it was dirty and needed cleaning. The room didn't even have an iron or board. When asked was told we would have to come to office to get one. Upon check out, the day manager practically accused us of taking the iron and board since we left it in the room. She then refused to compensate for issue, and said the night manager was doing us a favor by upgrading us to a room that cost more than the one I paid for. I informed her that moving us for a room issue that made it impossible to use the room was not a request we made. It had to be done. The manager only gave us what he thought was a clean room with short notice. She also said, they went out of their way to accommodate my disability, by getting a room on the first floor, as I asked. I informed her that at no time, did I even mention my disability to the night manager. I never asked for room on first floor. She then said she wasn't empowered, to give any type of compensation. I would have to speak with the general manager, who she says wasn't in the time. I had to ask for the manager's name which she wasn't eager to share. I have yet to speak with him. I have since contacted my bank, I was informed by letter that they have never been able to speak with the manager either. It is clear that they have been done this before. It appears that they are posting fake 4 and 5 star reviews, to make their location appear better. I will continue to contact anyone I can at the corporate level to receive my money back.