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Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.

Good access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb.

Nice staff and very helpful. Vintage motel at a good price… plus no resort fee.

Loved it! Best hotel experience ever on Earth! Fantastic! Better than the Westin! Better than luxury condos! I loved the experience of being at Kauai's Hilton Garden Inn. It was my first time on the island of Kauai, and I really wanted a real experience but also luxury. Included in my hotel stay were 1) awesome ukulele lessons by Kalani Joe that had me playing real songs in minutes, 2) awesome hula dancing lessons (that taught me a whole, real hula dance with good technique and with a gorgeous view of the ocean by Kiana, and 3) awesome ti leaf and orchid lei making classes that enabled me to make a complete and beautiful Hawaiian flower necklace from local raw materials (leaves and flowers) by Kiana. We also saw an exciting fire dancing show at the hotel; in this show were the most dangerous, heart-stopping stunts I have ever seen. The show also included hula dancing and beautiful live music. The hotel restaurant/bar, Mamahune's, has the best French fries I have ever tasted and (completely delicious and vegetarian) taro burger with pineapple jam that I liked so much, I would travel to Kauai just to eat the taro burger with pineapple jam. Also at the hotel, the concierge, Courtney, is fantastic and gave us great, real advice that led us to great experiences; she surfs and snorkels and gives good advice. Additionally, the hotel is located right at a state park with the safest (and good) snorkeling right at the beach in front of the hotel, in two ponds protected by rocks. In the larger of the two small protected ponds, I saw bluefin trevally, saddle wrasses, tangs, sergeant major fish, and many more kinds of colorful fish of relatively large size. The hotel offers all good coffee in the morning and chilled, tasty POG (punch) in the afternoon, and the front desk staff led by Amy are great! The vibe of the rooms is relaxing and feels good. Furthermore, the swimming pool is the exact ideal temperature for swimming and just enjoying the pool in daytime or at night and is surrounded by beautiful flowering plants and a spectacular sunset view. Another great thing about this hotel is the interior design: it feels like a movie or TV set for Charlie's Angels. Also, of note, the hotel next to a very important historical and spiritual site for Hawaiians. If you are interested in history, culture, religion, spiritualism, authentic experiences, this site is a place to respectfully visit. Loved this hotel! I want to book another vacation there asap. Great rooms, service, and location! Hotel highlights: Luxury · Great view · Romantic · Quiet · Kid-friendly · Great value Rooms: large rooms, great views, comfy bed, good shower tub, includes refrigerators, cabinets, microwave Nearby activities: protected snorkel/swim area, beach, important historical/spiritual site Safety: very safe Walkability: great. Mamahune's restaurant and bar on the property, very short walk to swimming/snorkeling protected beach area, very short walk to significant historical site Foo

I loved my stay here! I rented an ocean-facing, ground floor room and was not disappointed. The sunrise every morning was superb! Everything was close by, food/restaurant options were plenty, and there is a nice long walking path along the ocean. The staff were very helpful and friendly. It's hard to rate the ”service” since I was only there for 3 days (they don't clean the rooms unless you stay for 5).

For the cost of the hotel, the experience is disappointing as a result of the bad service of the staff. The service of the front desk, concierge and bar staff (all located in the lobby) is very good but once you get out of the lobby everything changes, the staff is not attentive and the service is that of a 2-star hotel. At the pool I had to go out twice to ask for a couple of beers because the waitress I asked for them forgot to talk to other customers (half an hour waiting for a beer), at breakfast the waiters are literally more concerned with cleaning tables than by taking guests' order. The restaurant was almost empty and yet they leave guests waiting for a table and when you finally sit down you have to fight for the waiter to see you and once you do, he asks you to wait and starts collecting dishes from other tables. Outside my room we found the day of our check-in some dirty glasses and plates which were never removed during our entire stay, nobody supervises the cleanliness or the quality. The only thing that is worth it is the view from the pool and the beach, but for the price of the hotel we expected much more, there is a Westin nearby and it is surely a better option.

The hotel was kind and I had a good rest. It is quiet and calm for its location. I think it's very beautiful and easy to spend.

there were fees that were unexpected , I was not aware of the fees. Thought with a $1500 cost it would be included. I know i will not be staying at the Cliff again. And at that cost I still had to do dishes and vacuum and wash towels. will not mention the cliffs to family and friends.I did like the shower heads, and that there were handicap showers for my auntie.we did request a shower chair , which help her shower. I did not like all the chickens and the mess they left behind and noise.some areas needed more lighting on the walk way and the signs with room numbers. needed more lighting on the main drive inn entrance .we were told to open the sliding glass doors for a nice breeze, but did not feel good while sleeping.didnt feel safe leaving drapes wide open,for security reasons.your trash situation needs improvement,trash area always full that includes the recycling area.the walk to the cliff area was great and had a nice view, sat there for hours and enjoyed the view.the pool area was nice and clean and security was alot nicer and excerise room was nice and clean.