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My husband and I stayed here when on a fall foliage trip. It’s an older hotel but what a hidden gem. The staff is wonderful, the room was nice with a very comfortable bed and the breakfast was amazing. Fresh fruit and fruit cups, yogurt machine, 3 kinds of eggs, bacon, sausage and home fries and some days, baked beans. There is also home made loaves and pastries and much more. The people working at the breakfast work hard to keep everything stocked and fresh. We are Diamond members and I read reviews before we booked and I’m not sure how people could come up with much negative things to say. We would definitely return if ever back in that area again.

It’s only fair to give it a four because of the price. It was quite reasonable in comparison with every place else in the area. Overall, I would consider it quite dated. It has seen better days, but it’s management is trying very earnestly and my check-in boarded on delightful. The included breakfast buffet was more than adequate. The room was well equipped, but far from luxurious. The bed head, lots of pillows, but wasn’t that comfortable, a little firm for me. They had plenty of hot water, even though they had those old style faucets that I do not like I made the best of it. At first glance, I thought there were leaves on the floor of the tub, but it was just where the coating had chipped away. Housekeeping did good a job as they possibly could with what they had to work with. Be careful the driveway had craters reminiscent of the surface of the moon. If you have a construction crew, you’ll have to put up for a few days a week. This would be the place to go.

Good value for the price paid. Staff provided rollaway bed, which helped to accomodate 3 persons in double room. Saved some $

Everyone here has been courteous and helpful. The cleaning staff did a wonderful job. The restaurant food was well prepaired and tasty. The waitstaff were prompt and courteous. The hotel is clean and located close to the freeway, which made it easy to get to other sections of town.

The staff is very friendly, and the breakfast was delicious. The room was also pretty clean, but I didn't dare inspect too closely. The building is filthy and rundown. The whole place has a creepy, dark, dank, and unsettling vibe. I'm a kind person, and actually hate to leave bad reviews, but I feel like people should know what they are getting before spending their hard-earned dollars here. The indoor pool is what drew me because I have children, and that area of the building was tolerable. People smoke everywhere, and the parking is next to a bunch of dumpsters. I honestly felt bad, and more than a little depressed, for the friendly staff I met who had to come to this work at this place everyday. I would absolutely not recommend.

Honestly the best customer service I have received in a long time, and I’m from Canada… I was travelling out of BGR and needed somewhere to leave my car for 7 days. I first tried Bangor Suites Airport Hotel. Absolute 0/10. Was told “ahhhh…. No. You kinda left this until the last minute don’t you think.” Which I 100% did, but what was it to her? I then try Howard Johnson. Quick, easy and SUPER affordable! The kind man working was dealing with a difficult customer when I arrived and he handled the situation exceptionally well. I knew that moment I felt comfortable leaving my car and keys with him. He also offered me juice or coffee while I waited for my Uber, which was extremely kind. I ended up extending my trip 3 days and it was no problem to continue holding my car there. Also, my Uber to the airport and back was 9$ each way! I will definitely be back!

Good for one night

We wound up at this hotel after having issues with a hotel down the road, but we are thankful to end up here! Front desk staff was friendly, the hotel was well lit and clean, complimentary coffee and tea in the lobby at all hours plus coffee and tea amenities in your room. We booked a king suite and it was very nice. The room was clean and well stocked, bed was comfy, and shower was great - had shampoo, conditioner, and body wash pumps in the shower in addition to standard complimentary soap bars.

Breakfast was great. We had a little maintenance issue with the room but the maintenance staff came right up to resolve our issue. Front desk girl was very professional and courteous. She was on the phone with what sounded like a previous guest who was clearly complaining about something regarding the sales tax and a reservation with the previous private owner prior to Quality Inn taking over. She handled herself very well, calm professional and respectful even though the person on the other end of the line was not reciprocating those same qualities. She got off the phone and helped me with a great smile and very attentive to my questions. Great job!!