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#Praise#For hotel smell, room layout, mosquito control measures, room size, cost-effective, close to the store satisfaction

I stayed here with my family. We enjoyed our stay here. The beds were cozy, it had very spacious rooms. We swam in the pool it goes from 3-5 feet. They have towels available. The complimentary breakfast is pretty decent, they have some hot options and some cold. The waffle station my daughter loved!

Nice place to stay.

We had our wedding after party at the late night bar in the lobby and had a blast. The staff had everything ready and set up for us and we’re very patient with our large (and rowdy) group. They made sure we were all taken care of and couldn’t have been more professional. Thank you to the staff and thank you to Kayla for helping us organize and plan it all!!

Rooms are always nice and clean

Buying and buying the repaired land, not far from Outlets, back and forth is very convenient, the hotel room is also good, just do not know why the Chinese are arranged on the first floor? It feels a bit noisy, everything else is fine.

To me, a 5-star rating is highly unusual and means in all aspects, this business was outstanding. An exceptional value, this Holiday Inn Express exceeded all expectations. Clean room with everything working as it should. The blackout shade was close to the window meaning no light came in from the sides. The room and bathroom were spacious and well lit. The HVAC had a fan ON setting which I like for ”white noise” to sleep. The bathroom sink is raised so washing anything in it doesn't hurt my back by requiring me to bend. Breakfast choices were plentiful and delicious. Every staff member I encountered was gracious and/or helpful. I cannot wait to go back!

We knew we were going to be a late check-in and an early check-out when we were deciding on where to stay. We saw the pictures of the breakfast and the hotel looked pretty new and clean, so we decided to pick this Tru. The breakfast shown on the Hilton website is not what you get. The microwave had almost an inch of water in it (we measured). The toaster was broken. The ”Donuts, Muffins, and Bagel” section had some bagels and nothing else. No hard boiled eggs or waffles. The juice machine was out of at least 1 juice. There were three pieces of fruit available, a container of gross looking oatmeal, egg frittata, and sausage links. When we asked the attendant about the bringing out more food, he said that they order the food late and therefore they did not have any. If a hotel is going to offer breakfast it should be up to par. I understand that things break and run out but this many things going wrong is not cool. The floor in our room was dirty. They likely dry mop the floors or just vacuum, but this does not remove the dirt. The floor was sticky and our feet were black after only a few minutes of walking on it. I do not know if this is indicative of hotels in the area, this Tru, or Tru hotels in general but I will not be staying at one again (I had planned on staying at one in November but not anymore). Over the years I have likely stayed at about 20 Hilton hotels around the U.S. and world and this one was the worst by far.