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Great staff, friendly and helpful. Rooms were clean. Breakfast was great every morning. The rooms did tend to get stuffy and musty from the air units but it wasn't unbearable. Very family friendly and allowed our group of 22 to use the meeting room when we all ate together. Space in the back was great for little kids to run around and play.

Our family (35M; 35F; 5 yo; 2 yo) stayed here for four nights. We specifically chose this hotel because of the advertised HEATED pool & water play area for children. We needed a budget family-friendly location which was relatively close to Presque Isle for our mini-vacation. Our room was dated, but standard for what we were paying to stay there. The greatest downfall was the whole reason we booked the hotel; the pool! Had the pool been heated as advertised, we would have been in heaven with our stay. This pool was the absolute coldest pool we have ever encountered in a hotel (colder than Lake Erie & an unheated outdoor pool we went to during our stay in the area). We asked the front desk if the pool was in fact heated, & the gentleman there flat out stated, “no”. Why advertise for a HEATED pool if the pool feels like ice & is NOT heated?! We were incredibly disappointed in the false advertisement because we would have looked elsewhere had we known! Regardless, we stayed & did enjoy the hot tub available there as well. Overall, the hotel has potential to be very nice (needs a renovation), but we will not be staying there again.