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What Travelers Said About the Best Hotels in Bergen County
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Browse these genuine traveler ratings and real guest reviews to find the best Bergen County hotels.
4.3/5
Excellent
IIacobucciNice friendly staff very clean and comfortable would definitely stay there again. Did not try the food had to leave early. Facility was nice I was pleasantly surprised.
GGuest UserThe biggest problem is that the independent heater cannot be turned off, which makes it extremely noisy at night. I didn't sleep well all night and was very tortured. Another problem is that the outbound transportation is not very convenient. You need to find the boarding point at the Port authority bus terminal and learn how to use the automatic ticket vending machine or app to buy long-distance bus tickets (but the number of trains is quite dense), or It cost over $50 to take a taxi. If you don't mind these two points, there is nothing wrong with this hotel.
AalombaI checked in for a one night stay and found it satisfactory. The check in process was easy, but it took a while because I was behind a large group when I arrived and only one person was at the front desk. Once a second person showed up, I was helped, but then they offered me a bottle of water they did not have available. Instead of taking one from the convenience shop, it was just ”oh well.” I ended up getting one later when I stopped back at the desk, so it was not as huge deal.
Room was clean and tidy. The bed was comfortable and the bathroom was nice, well stocked, and had good water pressure.
The only negative thing about the location is the weird traffic pattern at the hotel. In order to leave, you have to drive all the way around the buildings next door. Very odd.
HHyunjungIt was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, ”This happens a lot,” and asked me to make another hotel reservation site in the future.
However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card.
It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.
TTed DhanaThe hotel room layout was nice with most amenities needed. Fresh coffee is available all day in the lobby area. However, the room and building interior were a bit aged. There were some stained spots on the carpet in our room.
Fitness room was clean and sanitized but lack of weight machines. There were only some drum bells only.
The hotel location is convenient as it is right next to a big gas station with a convenient store for a quick stop for snacks and drinks. Woodbury Common outlet is around 20 minutes drive. Hotel breakfast was good with variety of hot and cold food to choose from. Temperature control in the room was fine with digital control. Front desk staff was very helpful.
MmoonrainToo noisy, under the highway overpass, it's very noisy all day long. Not recommended. The road behind is impossible to go up. It looks like you can go through the back on Google Maps, but in fact there is a big drop. After staying for 5 days, I decisively changed hotels.
KkiainsOur room is in the 4th floor, but all the kitchen smells will come to the room with the ventilation system. It’s is really a bad issue because any respiratory disease will be transmitted freely in this hotel.
The quilts are extremely uncomfortable.
SSerena_Minji kimOverall, the performance of the air conditioning system was subpar, exhibiting significant deficiencies. It appeared evident that the air filter had not undergone any maintenance or replacement in quite some time. Consequently, this oversight led to discomfort during the trip, as my thoughts and nasal passages were affected, causing discomfort and inconvenience.
WWilliamThe hotel is right on Rout 4 West and within walking distance to the famous Korean H Mart and a Korean sauna place with a few restaurants at reasonable prices.
Easy to cross the GW Bridge into Manhattan with Lyft or Uber.
Shell station nearby offers food and beverage 24 hours.
Parking lot is huge. Rooms are sound proof.
Breakfast is basic but doable and free flow of beverage 24 hours 7 days.
Shower water pressure in my room 230 is low. Heater is a bit noisy but you can shut it down as the room is well insulated.
GGuest UserAs a family we chose and booked this hotel because it should have a spa area and a pool. When booking, the question was told only after check-in and full payment that the pool and spa area are not active. But we cannot cancel the booking. The cancellation would be more expensive than the paid sum. 3 nights paid nearly € 1200 and that was without breakfast, although breakfast was included in the booking. In addition, it is very noisy in the hotel because it is on the highway. We even in the seventh floor felt that the cars were driving through the room. Room service was from 25.09- 29.09 only once in the room to clean and switch towels, and the one day before departure. We had towels from the holiday we used. In general, the employees were friendly but not helpful. I can't recommend the hotel with a quiet conscience and especially not if you indicate a pool as a criterion but don't get a pool for the expensive price. I can only hope that the review is visible for everyone.
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