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This was our second visit to the hotel. The facility is perfect. Exceptionally clean and well maintained. A special shout-out is deserved here to Eugenia in the pool bar who cannot do enough to serve you and will tirelessly take pictures as required. Every member of staff is so professional and engaging. Pool is a good size, plus a children's pool— plenty of sun beds with shade. Our room was a one-bed poolside apartment with a small functional kitchenette facility (2 ring hob, sink and full-size fridge). The bathroom and shower are huge. Maid service every day. Breakfast was good and can be taken outside on the patio. We didn't try the restaurant in the evening although the menu looked good (emphasis on meat) and seemed reasonably priced. Walking distance (10 mins) the ”secret” beaches at melho and pintadinho. Walk to Ferragudo town square, which is 20 minutes. A return Uber is approx 5-6 euros. There is complimentary car parking beneath and on the side of the complex. Am already arranging a return next year.

A truly great experience!! Room was comfortable and housekeeping excellent. Well placed with a view of the Marina. The highlight of each morning of my 5 night stay was the Breakfast. Fantastic choice and everything well cooked and presented. The staff, particularly the trainees, were always friendly and obliging. I couldn't fault anything about the Breakfast at all. The situation of the Hotel was ideal for me but might not suit everyone as it was sited out of the Town. A beautiful beach was adjacent to the Hotel and even out of season there were a variety of Restaurants nearby. All staff, the Receptionists, Restaurant staff and Housekeeping were outstanding, always greeted me with a smile and very helpful.

Beautiful property right on Praia da Rocha. Excellent service at check-in, was given a quick tour of the lobby and room by a wonderful gentleman. Beautiful and tidy room, stunning view from balcony, though the small bathroom window opens into the corridor and at times there is an unpleasant odour from a pipe in the toilet. Breakfast was adequate and delicious, staff were helpful and nice. Overall a great place to stay!

Quiet, peaceful place but nothing available nearby except the excellent Quinta Dos Santos winery and restaurant - open 13.00 to 22.00. Our hotel room was clean and spacious and the staff really do try to do an excellent job. However the food is extremely disappointing and the only evening meal available is a buffet of mediocre, tasteless dishes. Two nights a week the restaurant is closed, one night Pizza is available and the other night Barbecue; if these are not to your taste you'll have to make do with bar snacks. It is mandatory to book a table for the evening restaurant but don't try and do this through reception, they will always tell you it is fully booked. However if you go to the restaurant personally most of the tables are free and you will be able to eat there. Apparently this is because a lot of ”all inclusive holidays” are booked there and so evening tables are prioritised for these people but most of them do not appear for dinner. Why reception is unaware of this none of the staff could explain. Apart from dining chairs at the Pool Bar and loungers round the pool there are no comfortable seats available. Certainly not one of the better places I have stayed in.

Don’t believe the negatives, these apartments are new, clean and have all required facilities, kitchen area, shower room and twin beds. Nice sunny balcony. There is a gymnasium on site and two swimming pools. Free shuttle bus to Gramacho and Pinta golf courses. I was on a golf trip, so exactly as i required, these are not really designed as family holiday apartments, albeit that families did seem to be enjoying them. If you want to walk. It’s only 1k to Gramacho club house and the adjacent supermarket, but remember there is the free shuttle. Staff were welcoming and helpful, I thoroughly recommend the Apartments, but if they want to improve things, a bar in the reception are, with snack options would be nice, but its not a game changer.

We arrived around 3 p.m. and the person at the reception couldn't find our reservation made through Trip.com. With a lot of anger and insistence he told us that he couldn't do anything and that we had to contact Trip.com to solve the thing with them (after 9 hours of travel and all the possible confirmation emails). While I was waiting for Trip.com to respond to us, another person called us saying that everything was in order, that they couldn't find it due to a ”computer error.” Not an apology, nothing. The room was not bad, second floor, well located. Old hotel facility, the 5 stars are not deserved, honestly, it is a current 4 star, for the price paid it is fine. Good buffet breakfast, equally good and attentive service. We had a problem one day when they didn't make the room, we had to complain at 7:30 p.m. and they cleaned it and made it very quickly (and quite ”lightly”), but, well... We cannot comment on SPA, Gym etc since we have not tried those services.

The room is very spacious, the environment is good, very close to the beach, it feels ridiculous that we booked a big bed room to stay for two people is normal, but the hotel said to add money, because we ordered a person, and finally was pitted 50 euros, although breakfast was sent, But I still feel uncomfortable. The room we booked is not a bed. What is the difference between living alone and living two people? In addition, the breakfast was very perfunctory and there was basically nothing to eat.

Staff very friendly and always available. The rooms immaculate, comfy beds. Restaurant was excellent with a very good variety of food and not repeated in our 2 week holiday. Communal areas very bright and airy and plenty of space. Pool area was great. This was our second visit and we were a bit worried it may not be as good as before, however we would totally recommend and hope to visit again in the future.