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Upon arrival we were met with great expectations. Unfortunately these were only short lived. Truly gutted as it put a sour taste in the annual golf holiday, been coming to Portugal for years and this is by far the worst course I've ever played. Will never return. hopefully the conditions will improve drastically for future players, if they don't I really feel for someone who pays to play that monstrosity.

Firstly I need to mention the staff probably the friendliest people I’ve come across in a hotel,don’t want to single anyone out but the bar staff were great as were the reception staff. We had a ground floor room ,clean plenty of space plus all you need for a self catering holiday. The hotel itself is spotless fully air conditioned (as were the rooms) with a good selection of food at breakfast plus a great snack menu during the day and not too expensive. There’s a large decking area attached to the hotel with tables and chairs where you can have a beer or a bite to eat in the shade. You have to walk down some steps and then down a lawned area to get to the pool,the pool itself is adequate and is also surrounded by decking my only gripe was the selfish people who reserved beds then appeared mid afternoon to collect there towels and yes they were English,not the hotels fault. The location is about 15 minutes walk to harbour a little less to the centre and about 5 minutes walk to the supermarket. On the day of our departure we missed breakfast as we were leaving early but the hotel kindly knocked us up a small packed lunch to eat at our leisure,thanks for that. All in all we had a very enjoyable stay at the Pelican.

We have stayed in the Pestana Dom Joao for the last 5 years either in the Hotel or the Villas . Our daughter decided to come with us at last minute so we were thrilled when we got a free upgrade to a 2 bedroomed villa . The staff at the Villa reception were so nice and accommodating . . The villas are kept spotless they def could do with an upgrade in the garden villas but the studio ones with sea view are fabulous and modern so big also . We saw these as our in laws were staying in one of these. They are just outside the gate of the Dom Joao hotel grounds but very near and you have access to everything in the hotel grounds. We love it here as so peaceful and chilled . Thanks again to the lovely staff who are so professional and welcoming .

We have just returned from a week long stay at the Alvor Baia. We were a family with two young children (aged 6 months and 3 years old) along with my parents. When driving into the resort, the building looks grand and well maintained. Check in was extremely smooth with friendly staff who gave detailed information. Our room was not ready as we had an early flight however we were directed down to the snack area and told to return in a couple of hours. The room was then ready around 2pm. This was not an issue as we had packed a bag to quickly change and headed to the pool. Rooms and large and there was plenty of space for a family of 4. Rooms and clean and housekeeping attend daily. The travel cot was perfect for our baby and sheets/blankets were also provided. The pool is huge and we never struggled to get sunbeds around the children’s pool. This is ideally located near the children’s play area too. One small downside is that the umbrellas cannot be moved. The water was cold when you first got in however you quickly got used to it. It also warmed up as the day went on. I packed a blowup pool for our 6 month old which had a shade and we used that for her throughout the day. After reading some reviews I was hesitant about food, however I was so impressed with the choice and quality of the food. The bbq night on Saturday was lovely along with the kebabs served at lunch time. Lots of choice at breakfast too. There’s a bar to get your own drinks serving soft drinks/wines. The family dining area was clean and the staff work so hard to ensure tables are turned around quickly. One small downside is it is very noisy in there at busy periods however I’m not sure how this could be rectified! The entertainment team work hard throughout the day. We didn’t see many shows due to having small children (it started at 9.30pm) however our 3 year old loved the mini disco which was on at 8.30pm. There’s a bar down near the restaurants as well for if you prefer a quiet drink. Drinks included on the all inclusive are pre-made cocktails however for a 4 star hotel this did not surprise us. The sangria and gin fizz were lovely. The pool bar always serves drinks in the same style plastic glasses- even if you get wine! I understand why however it maybe would be worth getting plastic wine glasses. There is a payable bar with more premium brands and the downstairs bar does use real glasses. One small area to improve on would be having designated smoking areas/seats as people could smoke anywhere outside. Overall we had a great week away at the hotel and would definitely recommend if you’re looking for a family getaway at a reasonable price.

We chose Alvor for our first visit to Portugal and booked this hotel. The hotel is in a great location by the beach, which is what we wanted. There’s a lift to the beach but we used the stairs, a short walk down. The views from the hotel were fantastic and the communal areas of the hotel are fabulous. Breakfast was good, with a wide selection of choice. The breakfast staff are very attentive - definitely 5* when it comes to breakfast. However, the overall maintenance of the hotel isn’t 5*, the A/C doesn’t work and the rooms clearly need a bit of TLC to warrant the star rating it claims to hold. Overall our stay was great but the facilities didn’t equate to the cost. The staff do an excellent job but are let down by poor investment into the hotel.