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This is a homestay. The owner's room is very large. There is a swimming pool in the backyard. The water is also warm. You can also soak in the hot springs. The space in the house is large. There is a refrigerator. The owner prepared bread and milk jam. It is suitable for the whole family.

Originally through work I was booked a studio room - when I checked in the lady at the front desk was lovely. When I entered my room it smelled strongly of cleaner but unfortunately the bathroom/shower area was still disappointing. There was a lot of mould and grime in the shower area and the grout of the tiles. I couldn't have showered there. When I went back to the front desk to explain, and enquire about another room, I was kindly upgraded to one of the apartments beside the Burger King and had a much more pleasing stay. The apartment was new, sleek, super clean and had beautiful finishings. I would definitely stay in the apartments again. It was near to lots of different eateries, conveniently close to the motorway and a great location.

We highly recommend Fernz in Birkenhead. The apartment was spacious, beautifully decorated, and immaculately clean. The staff were lovely and welcoming and had graciously allowed us to check in early as we had traveled all night from the US. We appreciated the free parking, the blackout shades so that we could nap upon arrival, the well appointed kitchen, and the balcony with gorgeous views of the harbor. The apartment was just down the street from the downtown area with lots of shops and restaurants. We walked 30 mins to the ferry (an easy 5 min drive but we enjoyed the walk) that took us on a beautiful, inexpensive ($8) and easy ride to the Auckland harbor area. We thought the price for the apartment was very reasonable for the fabulous location and excellent amenities.

Good location, expected it to be a dive based on recent reviews. However was pretty clean some odd marks and stains: Bedding was clean, bed and pillow comfortable and it was very quiet. Rooms quite hot at night without aircon however a fan was provided which helped. Stayed 2 nights, would have liked clean towels. Only met one guy at check in who was ok. The phone booking service was terrible and really let’s the place down. Overall better than expected and would go again, we stayed in room 1

The location of the Motel is excellent, the parking is convenient, the room facilities are complete, and the hygiene standards are superb (see the bottom of the bed and the bathroom). Even the direction of the handle of the water glass is uniformly pointed. In the Motel and five-star hotel apartments we have experienced Rare

The hotel is in a good location, with Subway, Chinese restaurants nearby, and a 15-minute walk from a large supermarket and a Chinese supermarket The sanitation of the hotel is very good and the service is also very good. There is now a construction site next to the hotel, but fortunately, construction is only around 9 in the morning. The hotel has triple rooms, and you can also choose standard rooms with extra beds.

I was disappointed in my stay at this hotel. While it’s location is convenient to many things it’s nearly impossible to find parking nearby. There is a small amount of parking in the basement but not enough for even a small fraction of total guests. Finding street parking in this area is a nightmare especially while local schools are in session. Our room was small but otherwise okay. Sadly the shower in our bathroom was very difficult to use without flooding the entire place. Some glass partitions or better fitting shower curtains were definitively needed. Our stay was also disrupted by ongoing construction noise from an adjacent building site. Not the hotel’s fault but annoying nonetheless. This facility clearly has a marketing deal with nearby Goodside. Goodside was hyped as ”an exquisite collection of Auckland’s finest boutique food and beverage restaurants - one of Auckland’s more delectable dining destinations.” So based on the hotel’s recommendation we braved the rain and went to check it out. It was neither delectable or even open in most cases. The best thing on offer was a Subway franchise. Some of the restaurants may have been open during the day but the place was dead in the evening. We were literally the only potential customers in the place. I don’t expect Goodside will survive much longer and I certainly wouldn’t recommend it to anyone. I also think it’s bad form that Quest endorsed it so favorably.