Search Your Karaka Hotels

I reserved two rooms on points and arrived from AKL at 630am with my family of 4. I knew we were very early and had expected we wouldn’t be able to check in. We were greeted by Front desk manager Anna (sp?). She initially told us we could store our luggage and use the gym to change our clothes. After a few minutes m, she came back and said she was able to get two rooms for us to check into immediately. It was greatly appreciated. After that, check in was quick. My Diamond status was recognized and was offered free continental breakfast. We were given rooms 109 and 111 which are connecting. The rooms were well appointed and very stylish. Everything was modern from climate control to all the outlets available (including wireless charging areas on nightstands). Don’t worry if you don’t have an adapter here! The mattress is very comfortable, but I didn’t like the pillows. They made my neck hurt. Bath products are Crabtree and Evelyn and the water pressure is great. We did use room service one night and it was delivered within 30 minutes. The crispy Korean chicken was quite good. Breakfast in the restaurant is also good. $20 for continental and $30 for full. Standard options available. All the staff in the morning were friendly and welcoming. The location is about 25-30 mins from AKL, and south of CBD. It’s a good spot to base out of if you are exploring area south of Auckland. There are McDonalds, Pizza Hut, Sushi, and convenience store all across the street (5-10 min walk). This is not a place to stay if you are looking to explore CBD or are looking for a lot retail and food within walking distance. But for us, it was just fine. The entire property is new and there is a great modern style to it. All the staff were courteous and welcoming. I would stay here again and recommend it to others.

Facilities, location & amenities are good in the studio rooms. Cleanliness was really good, the only thing would be that because there are no windows in the room there is a musty smell every time you enter it, having come from outside. The service would be an area for improvement more so around knowledge. When signing the room contract I was asking the receptionist questions about how to do early check out and what is turndown service but she said she didn’t know much about the contract and didn’t she didn’t advise us that to get a “2nd key” we needed to download an app to gain access to our rooms as we had to use the keycard we were given for powering the room. Also functions on our TV weren’t working so we called the receptionist and he said it should be there, but the HDMI option wasn’t showing. So he finished our phone call with I don’t know, we can’t help you with that, we don’t have a technician. I managed however to work it out using Google.

Family room with good value for money, surrounded by shopping malls and supermarkets, is very convenient. There is a bus stop and a train station at the door, and the traffic is convenient. Slightly far from the city.

I am blown away by the amazing service, the cleanliness, the spacious room and design of this place. The staff have to be praised for being so accommodating and helpful. Genuine kindness from them provides such a good atmosphere and you don't feel like ”just another guest”. While it's hard to praise all staff, one in particular stood out. Grace from room service was so humble and kind and I hope that management sees this review and passes on the positive feedback. Thank you Grace :) I highly recommend this place for short or long term stays. They live up to the Accor standards and it's refreshing to see service like this at it's best! Thank you Sebel Manukau for a home away from home :)

The location was VERYYYY convenient and accessible to everything including Westfield mall across the road. Private parking space is included 💯 The kitchen had everything including pots and dishes etc. There’s also a washing machine and dryer included with washing powder. Fast wifi and a very safe and beautiful spacious balcony. I’m definitely booking this hotel again on my next visit.