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It is a motorhome and campground. It seems to be very popular in New Zealand. When you arrive at a holiday, the family rents a RV and runs around. The scattered spots are few people, so you can only play like this. There is a public kitchen with tableware, but it is less than the seasonings. Bathing is going to go all the way to the open air, and the hot springs are also. The hot springs are not bad, it feels like the door to hell, but of course there is no such landscape. In fact, the door to hell is just a good place to go shopping, so the meaning of the bubble is not so big.

On the edge of Rotorua, there is a street full of Motels, the rooms are relatively large, except that there is no stove, other facilities are complete. There are plenty of parking spaces, and the boss looks like an Indian. The downside is that the toilet in the bathroom has been leaking.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

The motel units are clean, comfortable, and adequate for a short stay. I had left a telephone message before arrival, and not had any reply, so when we arrived and I introduced myself, the young lady explained to me that the owners do not speak English, and she, herself is only a part time worker who helps them out. HOW in NZ, can this happen? The criteria for living and working in NZ, as a foreigner, is that English is tested prior to working visa's or residency is granted (being an immigrant myself, I know this first hand!). Despite this language barrier, which is more annoying than anything else, our stay was comfortable. The unit could do with a freshen up - coat of paint, new bathroom floors, shower glass cleaned better etc. We chose this motel as it had a hot tub, but the tub annoyingly switches off every supposed 8 - 10 minutes. This seemed more like every 5 minutes and the re-set switch is so far away from the tub, you have to hop out in the COLD to switch it back on! So much for my relaxing time. The motel request to avoid using the hot tub after 10pm is realistic and understandable, and we were happy to comply. I'm sure we will return, possibly. Hope the re-set hot tub switches are moved by then!

Two nights. The first we enjoyed a tour dinner of the highest quality at the on-site restaurant. The second we dined in at Mr Yakitori and what a pleasure that was also. Included breakfast offered the full options, including an egg station, again of super quality. From checkin to checkout, every staff member was friendly and helpful, a credit to the establishment. Rooms were spacious, comfortable and clean. My single downside was the shower head, which sent water in every direction. Not sure there is too much in remedy, the high mineral content of Rotarua is most likely hard on bathroom fittings.

Would give 0 star if option's given, NOT FAMILY FRIENDLY, DO NOT book with them if you are travelling with young children and don't want uncertainties. PLEASE READ OUR EXPERIENCE BELOW PATIENTLY. We book a one night accommodation at Wylie Court Motor Lodge in Rotorua for 21/10/2023. 7pm tonight (one night before check in) , we received a phone call from the motel advising we were supposed to check in on he 20th. I checked my booking confirmation, it clearly said check in was on 21/10/2023. I called the motel back, the motel staff said they didn't know what happened, they said the information bookings.com dropped off for them was on the 20th, anyway there was no room available on the 21st. The staff offered alternative accommodation but not providing any details (eg. Location, size of the room, cleaness, facility etc) on the alternative accomodation. When we said we didn't want alternative accommodation as we were travelling with a minor (4 year old) and wouldn't consider anything we were not sure of, the staff became verbally rude/abusive and hung up. Considering our trip was due the next day, I called back, and she kept repeating ”now I'm going to talk and you listen!” said ”even if you show up tomorrow with your four year old, you won't be provided a place to stay”. She hung up to me again, the following times that I called back, the calls just went straight into voice mails. It's very clear that Wylie Court intended to dishoner its booking and force customer to accept alternative accommodation in threat of no other accommodation in the surrounding region would be available for the night appointed, under the awareness that we would be travelling with a minor and would not have any options. As a result, we cancelled our Rotorua trip, all prepaid tours were forfeited and we are in the process of negotiating with Wylie Court in travel loss compensation. WOULD NOT RECOMMEND IT TO ANYONE travelling to Rotorua Rigion, the standard of customer service was below unacceptable.

Stayed many times, very nice hotel with swimming pool, kids love it very much. Dinner at the hotel, very satisfied, delicious meals and good service. Although the facilities are not new, they are clean and undamaged. The rooms are quiet and comfortable.