The hotel is close to the airport and is on the main road to Tekapo. The owner is Chinese. My plane is in the middle of the night. It is almost two o'clock to arrive at the hotel. The boss has opened the heating in the room and it is very warm in the room. Because of the late arrival, I contacted the password of the room key box in advance, but I didn’t think that the New Zealand hotel used a very old password box. After a long time, I didn’t open it. The boss heard the movement and helped open it. Hotel facilities are ok.
As the first stop of the tour, the hotel is perfect. The boss is a Beijing uncle, very enthusiastic.
Hygiene: The room is very clean, there is no peculiar smell, and there is plenty of hot water.
Environment: The bed is very comfortable. Be careful not to cook in the room because it may trigger the smoke alarm, but there are tableware and microwave in the room, so it is no problem to buy some food from outside.
Service: There is no problem with the service. The front desk lady and the boss are very enthusiastic.
Facilities: Although the hotel is a certain distance from the city, the facilities around the hotel are still very good. There is a small supermarket across the road where you can buy drinks and lighters. There is a large shopping mall ten minutes east, where you can shop, eat, and buy phone cards. There is a pharmacy ten minutes south, where you can buy some medicines just in case. There is a Vietnamese store called Hello Vietnam next to the hotel. The rice noodles are delicious. The cafe on the first floor of the hotel also has Vietnamese rice noodles. The uncle said it was also delicious, but we didn’t have time to eat it due to time constraints, but the uncle’s recommendation is definitely not a thunder.
Nice car 🚙 hotel. There are all big and small beds in the room, and our family of 12 people live in and get what they need, comfortable and clean. The old couple take care of the hotel's daily life, warm and thoughtful.
Excellent
34 reviews
4.4/5
Price from
PHP 4,237
per night
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I loved this motel the room was upto standard and me and my wife loved this motel and it was a very pleasant experience and service was great and great location very close to town and a bus stop outside the motel and the room had a heat pump and tv but the down side was the room did not have a telephone
I would like to ask the team at the motel to install phones as it would be good for guests to have access to a phone
I give this motel 5 amazing stars and highly recommend people stay at this motel
Good location, complete kitchen facilities, very suitable for family travel, to the supermarket, the city center is very close, the traffic is very convenient.
The owner here is Chinese and very easy to talk to. We have stayed here several times. The environment and facilities are good and it is very convenient to travel.
With a stay at Diplomat Motel in Christchurch (Merivale), you'll be within a 15-minute walk of Hagley Park and Papanui Road. This motel is 8.6 mi (13.8 km) from Sumner Beach and 9.4 mi (15.2 km) from Lyttelton Harbour.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional features at this motel include a picnic area, barbecue grills, and a reception hall.
Continental breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
What a lovely stay this was. Close and convenient to where we needed to be the next morning. Greeted by a vary gracious host who walked us to our room (never has this happened before at similar places we stayed at). Apartment was just what we needed for a family of 4 & so neat and tidy. Will definitely stay again.
Upon arrival, the front desk staff was off duty
But the handover method for self-service check-in is very clear and easy to understand.
The room is quite large and well-equipped with a simple kitchen
The heating is very warm, the hot water in the bathroom is very strong, and electric blankets are provided
It’s very warm to live in winter, which is great~
Very good, very clean! The facilities are also new! There are two rooms! One big bed, one two small bed!
Excellent
107 reviews
4.3/5
Price from
PHP 5,195
per night
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4.6/5
Outstanding
CChow AliciaThe hotel is very close to the airport, making it extremely convenient for transit travelers. The room was clean and spacious. During my two-night stay on different dates, I noticed a difference in amenities. The room had night slippers on the first night, but they were missing on the second night. I hope this can be improved to ensure that all necessary items are consistently provided in every room
GGuest UserDavid was very friendly and went the extra mile to help us. Room was comfortable had everything we needed. Shops were nearby. David gave us a map when we got there to show us where everything was.
GGuest UserWe are on the road trip in New Zealand for 6 days now, this is by far the best hotel I’ve been. We like it so very much! The location is very close to the botanical garden, lots of restaurants nearby, very centralized. The hotel itself is very pretty with English garden all around the property, you can see the very well maintained flowers from every direction, it’s surreal, so so pretty, you have to come to enjoy this lovely view, the pictures can’t do the justice. The front desk ladies are very friendly and helpful, I changed 16 dollars to coins to do laundry. Our room is very quiet and super clean and close to the guess laundry room. The dinner was fantastic and breakfast was served with oatmeal! After 6 breakfast from different hotels with similar English breakfast dishes, I was surprised by the oatmeal served in this place. Best dinner in town, my husband was very impressed by the service, the ambiance and atmosphere. We have been 20 countries, trust me, this is one of the best hotel I’ve been in New Zealand and the world! It’s a pleasure and privilege to stay in such great hotel for one night!!
GGuest UserTold I had a unit with one bed at check in. My booking said quite clearly “King & single”. 3x visits to front desk. Was told it was Trip.com who made the mistake. Was told I would need to pay more for upgrade to King & single.
Showed proof of the booking on iPhone & eventually they offered to change me the next day as they were booked out.
Cleaning: dishes left dirty in sink.
Towels not refreshed.
Dust/dirt around shower area.
Exterior lights out. Light near my unit was out. My unit was tucked away in a back corner & it was dark. Asked for it to be changed for security. Was not done.
The only had 2x coat hangers in the unit. ***?
The TVs in the lounge of both units were very difficult to use. The first may have needed new batteries in the remote. The TVs in the bedrooms are a totally different set up & very easy to use.
Very loud road noise at night. Had to keep toilet door shut to try to minimize sound through that window.
Won’t stay there again.
SSukyWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
HHelloI have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews.
Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel).
The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways.
The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting.
The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
GGuest UserHotel is very nice and easy access to all location. The art gallery is just next door and full of tourists. Front desk customer service is friendly and helpful. The hotel have a common kitchen and allow you to cook your meal. Kitchen open hour from 7am to 10pm. Besides that, also have hot water. We booked a deluxe room that have 2 divide room with 1 toilet. So is allowed more space for us to pack our luggage.
BBasilPros: The location is really good, it's convenient to take public transportation or goto restaurants. Kitchenwares are sufficient for people who living there for usage. The hygiene of shared toilets are reach the standard.
Cons: The facilities of the hostel are not in the good condition. my assigned room was near by the kitchen, even midnight still have some tenants walking around, the noise is really annoying.
NNanny GloI only stayed 1 night, and I'm relatively new to the South Island. I had to catch the intercity bus and was stressing out I would miss my bus, or go to the wrong bus stop. I went to the office, and after a very patient 12ish minutes (on the lady working in receptions part), she understood what I wanted. She was so lovely. I was waiting until 8am to come and say a huge thank you, but my Uber came early. The heater heated the room up nicely, the pressure of the shower was great. The bed was well made and comfortable. I too am a housekeeper/cleaner and really appreciated coming into a nice, clean environment. If I have anything to say as an improvement, it would be to have a better tea towel. A nothing issue and a $2 fix. I absolutely loved my stay at your motel and highly recommend it.
CcallmebycharGreat cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
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