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We had stayed in Cosmonaut hotel 3 times and quite happy with the property and service. First 2 our stays we had chosen Suite room and last stay we had stayed in King Room, as we were always outside and found unreasonable to pay 3 times difference for Suite just to sleep in. The Suite is really great and has all necessary facilities, the King room is good but needs some renovations like wallpapers had couple of holls and curtains looked pretty old, apart of that room is fine- spacious, bathroom well equipped with all necessary amenities. Cleaning was always on a high level, breakfast was nice not too rich in varieties but had always fresh and tasty food we had enjoyed. Personal is polite and friendly, always ready to help and meet guests requests. Hotel has beautiful and very cozy lobby bar, serving food and drinks. There is Zuma restaurant next to the hotel which is nice venue to chill out in the evening and to have dinner. In general hotel is really good actually the best in Karaganda so far,just few small points, regarding room renovation I have mentioned above, made me to rate the property as Very Good but not Excellent.

For such a remote location this has to be one of the best hotels we have ever stayed in. Obviously very modern so the accommodation is of a high standard, but it is the staff who made this such a pleasant stay for us. This started from the outset when reception staff were happy to change the room which had been allocated, continued to the outstanding evening meal served in the restaurant (which was extremely good value), then on to the ease of arranging an early breakfast ”to go” the next morning at 4.30am and finally with the housekeeping staff rescuing my coat and fleece which I had left behind in the room. This has to be the preferred place to stay if your travels take you to Karaganda, and we cannot recommend it too highly.

The hotel has been in the hotel for one week , all staff are cheerful and benign .