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Our experience with Hotel Angel Grandia was excellent. From the time we made a booking until we checked out. Thank you, especially to Takeuchi San who we conversed with via email months before our stay. We requested dining arrangements that were not included in the room package that we booked with Agoda and it was perfectly arranged for our 2-night stay. Communication at times took a while to get a reply but Takeuchi San made sure he followed through with answers to my questions and every detail that needed to be arranged, including the time of the dinner. The hotel rooms were perfect. It included some bunk beds and each room differed a bit, some had separators while others didn't but the bedding was complete. There's a vending and ice machine on our floor which was excellent, and a Family Mart right in the lobby, we didn't even have to go outside. And indeed, the ski resort was just outside the hotel. They offered lockers at the back entrance to keep ski equipment. We went to Gala Yuzawa on the 2nd day to snowboard, but we were able to rent ski equipment right outside the hotel which was excellent, with no lines so it saved as a lot of time, and got a discount as a hotel resident. We were basically ready to go when we arrived at Gala Yuzawa instead of queuing up in the long lines there. We also had a chance to play in the snow area behind the hotel which was very convenient. The onsen was great. I had a chance to go to both onsens, one smaller and cozier one and another bigger one, both had indoor and outdoor pools with different water temperatures. It wasn't crowded at all when I went at night. The staff was friendly, their English was not perfect but enough to communicate well with us. There was a slight problem with billing but they were able to resolve it the same day. Overall, we were very happy with the hotel and the service. Having said that we had some issues with Agoda regarding the 3 kids that we got confirmation for. And some limitations of their system required us to advance some amount to the hotel, which Agoda eventually refunded to us. Agoda should improve their system as this was their issue, they should not have inconvenienced the customer in the first place. I would have booked direct with the hotel but didn't find their website that easy to understand for international guests. I would definitely return to this hotel if given the chance to visit the Yuzawa area again in the future. We definitely experienced the local hospitality here.

A cozy guesthouse where you can enjoy skiing/snowboarding and hot springs. Visited with a friend. It is located 7 minutes on foot from the Tashiro Station of the Kagura Ski Resort (there is a bus stop to/from Echigo Yuzawa Station), and we were able to visit without using a car. The staff was very helpful & supportive in providing us with information on discounts on lift tickets, information about the courses on the slopes, information about local events, and bus times for the return trip. There is also a hot spring place called ”Shukuba no Yu” within a few minutes' walk, which has very good spring water quality and is effective for recovery. It was a very nice point that the guesthouse gave us a free ticket to this hot spring place. The rooms were free of any insect damage when I visited, and the bed was comfortable and clean. It was also very nice to be able to enjoy Niigata's local sake until 10pm. (It was served in wine glasses :) ) I think that the guesthouse will update in many ways, with plans to open a cafe in the near future, and I hope to be back next season!

Perfect experience! Amazing service! Delicious breakfast! Cozy and clean environment!

Hotel service is very good, the hotel location is relatively convenient, skiing is equivalent to sliding in and out, we drive by ourselves, parking is also very convenient, and there are convenience stores near the hotel, will choose here next time.

I used it to ski at Kagura Mitsumata Ski Resort for a while. In front of Mitsumata area, walk a few minutes to the ropeway platform. It is an attractive inn that is very close and can go slipping as it is with a board. The drying room was also fully equipped, and if you slip and put the board and boots as it is, it was very easy to enter the guest house from another door. I stayed without meals, so I didn't have breakfast and dinner. It is a room only for sleeping. It is an old Japanese-style room with 6 tatami mats, and you can squint a little when you walk. The walls are thin, so you can hear a faint voice or TV sound. Also, I do not recommend it to those who are not good at insects. Insects like stink bugs often come in from somewhere. * Insect agents are also placed, so if you are not good at it, you should sprinkle them. Check-in and check-out are self-service, so I never meet the guest house. If you are paying locally, you must press the doorbell or contact the number at the front desk if you are not there and call. Basically, there are no people at the front desk. Occasionally, I met the staff, but they were all from China. If I spoke slowly, I could talk, so there was no inconvenience in interacting. I was saved because I could leave my luggage after check-in and out. If you have large luggage, you should use it. If you want to slip on the day you return, I think you can save the locker fee if you leave it.

The hotel is about 8 minutes drive from JR Echigo Yuzawa Station. The hotel has a shuttle bus from the station to the hotel. We didn't know, and didn't call the hotel to pick up. We bought a ticket from Tokyo directly to the JR Station water station nearest to the hotel. As a result, Tokyo arrived at Echigo Yuzawa Station more than 13:00, but the car to JR Water was 15:08, so I had to wait at the station. Fortunately, when we got out of the station, it was snowing, and the children were so happy that they couldn’t care for more than an hour at the entrance of the station. Japan has a very good advantage. Don't worry about losing your luggage and throwing children. We throw the suitcase on the side of the road and play snow. The hotel has no obvious LoGo, and my homework is not enough. Baidu navigation is also not very accurate. We walked around the hotel and finally found it. Asked the owner of the rented ski prop shop next to him, he did not point to it. So I took a picture of the person who went to see it later, remember to find the signboard of Tang Yu Tang, a four-story building with a spiral staircase. Wearing snow boots and carrying a suitcase to walk on the road, there is always a melting snow water spray to the shoes feels very bad. Fortunately, the hotel service is very good. Although they are generally in English, I am generally happy to communicate. The entrance to the hotel waiter will show you what is on each floor. Rent a ski on the first floor, it can be said to be underground, the front desk is on the second floor. Special reminder that after renting the ski equipment, we don’t have to take it upstairs. We don’t know if we go to the second floor. We only know that there is a slope on the first floor. The rented skis are wearing ski boots and are directly on the slope on the first floor. The car is gone, the hotel has a car to go to the ski resort. The time to send is maneuverable and you can tell the hotel reception. Finally, we recommend the hot springs of the hotel. The hot springs have a long history and there are certificates on the walls. It is very comfortable to soak.

Maybe an inn for skiers in winter. Be careful because it is not the atmosphere of a hotel or inn. I remembered the training camp when I was a student. I think it would be good to stay with that intention. Toilet joint, bath large communal bath hot spring 24 hours.

Visited hotel in Autumn Nov 23. Stayed 1 night. Room: Spacious, with 1 shower room, 1 dressing area with sink, 1 toilet room with another large sink, bedroom has a sitting area, full sized wardrobe, and 2 twin beds. The room was quiet throughout the night and we had a comfortable stay. One minor comment is that the mattresses on the bed felt old as they sagged in the middle, leaving you without back support. I slept well nevertheless Onsen: Not sure if spring water was used, but the onsen areas were large, with not just an indoor onsen but also an outdoor one, and jacuzzis in 2 forms (sitting and lying down). Very relaxing after a long drive. Breakfast: Quite a good spread with Japanese options, western options, and fruit, yoghurt w compote and juice / coffee/ tea stations. All in this was value for money for the price we paid