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Every year for work I support this hotel. Clean and well-trained rooms, available staff and friendly. In general, a little renovation would be the ideal, I furnish a little date especially in the breakfast/restaurant room. Apart from this I always found very good. For short stays it is certainly a great choice. Recommended!

This hotel was a massive disappointment. It over promised and under delivered. Our experience was underwhelming from the start. We drove up a driveway that lacked any no-entrance signage to get to the reception and we’re chastised by unfriendly and rude staff. During the check-in, we were given no information on the property and the breakfast time, but we’re told that the boutique hotel had no space outdoors for us to have dinner. When we asked about breakfast time at the restaurant, we were told it is from 8 to 11:30am. When we showed up the following day for breakfast at 11, we were told the buffet was closed and they had thrown away the croissants. Some basic elements of service were absent. No free water bottles in the room, no refilling of coffee capsules, a dysfunctional AC, slow replenishment of breakfast buffet, little attentiveness to your ordering coffee or tea, no extra towels at the pool, no one asking you at dinner whether you’d like to have dessert, and so on and so forth. But this was not the end of our ill-fated adventure. When we asked them on our last day after our breakfast was done at 10:30 about the check out time, we were told it was at 10:30! In all my years of traveling around the world, I have never seen a checkout time that coincides with the end of breakfast at a supposedly luxury holiday resort. All is all, this is not at all what you’d expect of a four start hotel with luxury pricing. If these shortcomings are not fixed through serious reforms and management change, this property is bound to bring the Ferragamo brand into disrepute.

We arrived after a 6hr drive expecting to get a drink and a meal and relax, the photos etc are misleading as most were from the sister hotel 2 kms away. Parking is not easy to find Great if you want a week self catering but not for a overnight stop .

The environment is good, but there is not much to play around.

It is a small inn run by a family. The owner was a designer before, so the inn is very special. The room is not big, but it is not small, and there is a public living room. There is a bathroom in the room and a shelf for baking clothes. There is a yard for parking. Breakfast is generally the same, because it is a small inn, breakfast can not be as rich as a big hotel. The hostess was very elegant and friendly and drove us to the train station. Hotel location is relatively remote, although this city can use Uber, the total return is not as convenient as domestic, it is recommended to arrive during the day, so that it will be easier to take a taxi.