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Overall OK, the hotel is located in the city, the staff is very professional and polite. One thing is that the sound insulation effect is really bad, the upstairs room can hear a coin on the floor, not to mention the closing sound, the corridor abnormal noise. Still recommended.

I stayed for several nights and found the room to be very comfortable and spacious, ideal for more than a one night stay. There is an Annex with sofa bed and TV (not HDMI capable) , fridge and hanging space. The bathroom is well equipped and the shower was excellent. Breakfast was basic but standard for Italy. There is no lift so be expected to carry your bags and if you struggle with stairs this isn't for you. The room was cleaned every day and the cleaner provided extra bottled water and cutlery on request, she was very friendly. The hotel location is the best in Ferrara as far as I'm concerned. You are next to 2 excellent restaurants and 30 seconds from the main piazza. Parking is about 5 minutes away and approx € 20 per night. The hotel overall was ideal for my needs and I would recommend to anyone stayin in Ferrara

The hotel is located in the outskirts of the city center but it is very convenient if one is traveling by car. To arrive to downtown one needs around 15 minutes on foot. Fine for us. One can see that it had been a very elegant place, unfortunately right now needs renovation. Some things of our room were not in good condition. The heating system was not working properly but fortunately the people from the reception sent someone to fix it. We had too a little inconvenient with some kids that were making a lot of noise making it impossible to sleep. Again the problem was solved. It would say that the most outstanding offer of the hotel is the helpfulness and friendliness of some people in the reception area .There is a guy who is fantastic and I am so sorry that I can’t remember his name. The breakfast was ok. Investing some money to renovating it would be a fantastic idea!!!

We stayed in a Hotiday room, 24, which I suspect is one of the budget rooms in this hotel. The hotel was in a fabulous location a few minutes walk from the castle and cathedral and the old city has a wonderful grid system so it is easy to navigate. Parking is through a side gate and then there are plenty of spaces but at €18 a day it is quite pricey. Check in was functional. The hotel was very grand but is now somewhat faded, think shabby chic with extra shabby. There was some wonderful old furniture dotted around but some of the stair carpets were loose, doors grated on the floor as they were closed, our coffee machine didn't work etc so it is in need of maintenance. Our room was a good size with a desk and plenty of power sockets and was very quiet, overlooking the back garden. There was no breakfast option, I'm not sure of that is a permanent change to the listing or a temporary glitch but there are plenty of places within five minutes walk. The provided internet service worked well. Insect screens would have been useful on the windows - there were no net curtains and we had constant trouble with mosquitoes, I know we should have prepared but we didn't and screens or net curtains would have helped. I was unsure whether to rate the hotel 3 or 4 but have given it the benefit of the doubt due to its great location.