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This is a terrific hotel in a prime location for driving the Ring of Kerry and visiting attractions in Kenmare and Killarney. The hotel staff are uniformly friendly and helpful; the food and drink at the hotel are first rate (we ate one meal in the restaurant - evening and another in the bar - evening as well as breafkasts). We highly recommend this hotel!

I recently had my wedding at the Great Southern Hotel Killarney. They went above and beyond for us. Majority of our guests, including ourselves, stayed at the hotel for 4 nights/l. Accommodation - spacious, warm, quiet, heavenly. Breakfast - phenomenal l. So many options including a menu Staff - Michaela, our wedding coordinator was amazing. So friendly, responsive and managed everything so easily even when there were last min changes. Simply brilliant. Gillian - events coordinator - our superstar. So personable, kept everything ticking along with the sit down meal, speeches, line up of entertainment etc. A very caring lady who simply is amazing at her job. We had no worries when Gillian was on the job. Sean - the fantastic doorman, so friendly. Put my nerves at ease every time I met him. Steven - our wedding host, another gentleman who hosted our wedding tastings as well as the wedding. So friendly, making sure myself and guests were always looked after Ryan - another lovely gentleman who was present the night of the wedding. His constant check ins with me were a comfort. The staff - all the staff are amazing, professional and so friendly. Top class staff that I simply cannot find fault with. This hotel feels like home to me & I can’t wait to revisit Thanks so much for making our wedding magical and impressing all of our wedding guests with your professionalism and friendly manners. Thank you x Amanda & John Mulligan

This was our second stay at the hotel and like our first stay everyone was helpful kind and accommodating.My 92 year old mum enjoyed it and everyone fussed over her.We had dinner there and the food was delicious piping hot and served with a smile. The reception staff were exceptional. I really enjoyed the Christmas tree in our room great touch.

We stayed in apartment 20. Really big for 2 people. Spotless. Well equipped and modern. Bright. Big fridge and microwave, plenty of cutlery. Good tv. Some noise from street at night but not too bad. Residents were quiet. No music etc. Nice staff. Secure parking underneath.

We had dinner (7 of us....4 adults, 3 kids) in the bar last night. The manager/supervisor Evelyn (I think her name was) and our waitress Olya, could not have been any more helpful with moving tables for us, being patient taking orders and interacting with our noisy children! The service was great and food was perfect. My very picky parents absolutely loved the food...we all enjoyed! Credit where credit is due, nowadays people are very quick to criticise so high praise to the two girls and of course the chef!

Highly recommend here. Check-in was quick & informative (Loui). The room was spotless with toilitries, tea, coffee, iron, hairdryer, jacozzi bath. etc. The bed was very comfortable. The breakfast buffet was delicious, a huge variety of options! The staff were attentive, and the dining area is comfortable and cosy. We dined in the bar, and our group were happy with their choice. I had the fish and chips, and it was delicious. All staff from reception to housekeeping were friendly, professional & courteous. Some of our group did use the leasure centre & were very complimentary about it.

Excellent location. The room was very spacious with two beds which were very comfortable and the room temperature could be easily adjusted. Very clean bathroom and shower. The staff were efficient and friendly. I stay here on many occasions for work and I love the food especially the breakfast buffet, this hotel is one of my favourite hotels to stay in when I am working in the Kerry area. I would highly recommend it to anyone. There are shops a short walking distance from the hotel and the town centre is only a short drive or Taxi ride away. Well worth a visit and this hotel is exceptionally good value especially given the standard of the room and the excellent breakfast. Well done to all the staff for making it an enjoyable stay.

The hotel exceeded expectations, looked like a castle, and the room was large and comfortable. The hotel restaurant and breakfast are very good. Next to the hotel is a supermarket and a gas station, which is very suitable for self-driving tours. Leaving the city center 2.5 kilometers.

So we stayed last night for 1 night. Checked in and the room was just lovely. Very well decorated and you could tell a lot of thought went into the design. Overall it is a lovely hotel. Great lobby very nice bar. We dined in the bar last night and the food and service were excellent. Not a single issue. Staff could not have been nicer. However this morning was not so good. We looked forward to a lovely breakfast considering our experience the night before with the excellent food in the bar. The breakfast was shocking to say the least. We went for breakfast at 09.30. So the cold offerings were fine .But the hot buffet was obviously not been checked by anyone. The hash browns were overcooked and inedible. The fried egg tray was empty, scrambled eggs were , again , inedible they had been there so long. Sausages were over cooked and only barely warm. I did have 2 sausage as there was really no other option. Also no mushrooms in the tray. It wasn't that they were short staffed. They had 4 or 5 servers so for me no excuse. One of the staff should have the responsibility to monitor the buffet. I did mention this at checkout, They say your last impression of a hotel will be its breakfast prior to checkout. Not at all good on this occasion . My wife and I are retired and we stay in hotels 2 or 3 times a month .We dont expect perfection all the time but with the rates people are now paying for hotel stays a good breakfast in the least we can expect. This will explain the 3 star rating