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This is a terrific hotel in a prime location for driving the Ring of Kerry and visiting attractions in Kenmare and Killarney. The hotel staff are uniformly friendly and helpful; the food and drink at the hotel are first rate (we ate one meal in the restaurant - evening and another in the bar - evening as well as breafkasts). We highly recommend this hotel!

We have stayed at the Great Southern for many years and it’s always wonderful to come back. Not only is the hotel beautiful, so are the rooms. But the staff is what makes the hotel such a gem. Evelyn, Sean, Brian and the ladies at reception are such a great welcome team! But the staff at the Garden Room and Browns are equally wonderful. The hotel is conveniently located in the heart of Killarney and near all the big roads to everywhere, but on rainy days the hotel is fun enough to stay in. The swimming pool is lovely and they have a nice compact gym with all the equipment you need for a good workout. As a plus; the scones here are super tasty !

Beautiful hotel, very centrally located. Room was spacious with 2 beds, TV, air conditioning. Bathroom was very spacious too with his and hers wash basin, shower/bath. There was a putting golf stick and golf balls and receiver to practice putting. The staff were exceptionally friendly and helpful. Breakfast was more than adequate, catering for all taste buds including gluten free food. Dinner was beautiful too with good selection from the menu. When we checked out, we were given scones for our journey.

We stayed in apartment 20. Really big for 2 people. Spotless. Well equipped and modern. Bright. Big fridge and microwave, plenty of cutlery. Good tv. Some noise from street at night but not too bad. Residents were quiet. No music etc. Nice staff. Secure parking underneath.

We had dinner (7 of us....4 adults, 3 kids) in the bar last night. The manager/supervisor Evelyn (I think her name was) and our waitress Olya, could not have been any more helpful with moving tables for us, being patient taking orders and interacting with our noisy children! The service was great and food was perfect. My very picky parents absolutely loved the food...we all enjoyed! Credit where credit is due, nowadays people are very quick to criticise so high praise to the two girls and of course the chef!

Excellent for visiting Killarney and surrounding area. 20 minute brisk walk into town. On main road which was noisy from the balcony rooms so bear in mind if you want more peace go around the back. A relaxed and friendly hotel.

The hotel itself is lovely, and in a great location for walking to downtown. However, there are major communication problems with hotel staff. We attempted to book a two bed room for 3 people — per the descriptions online, the room should have been able to sleep 3 people, as there was one single and one double bed. After being unable to book the room online, we called the hotel directly to book the room, and were told it would be no problem. We never received an email confirmation or booking number, so two emails and a phone call later, when we received the confirmation booking for only 2 people, we were concerned. Two more emails and yet another phone call later, we were told a third person would be added at no additional charge. When we got to the hotel, checking in was easy. We were unable to park in the car park for the hotel, but were able to temporarily park in the set down spot to drop out our bags, then found parking at the sister lot, which was quite close. Unfortunately, the check in clerk neglected to mention that breakfast was included in our stay, in fact, telling us that the breakfast would be billed to the room, so we did not utilize it any of the three days we stayed here. The room was huge, and well maintained. The pool was somewhat lackluster, but the steam and sauna rooms really made up for it. Finally, upon checkout, we were billed for the third person. Overall a lovely hotel if you have extra money to waste!

Highly recommend here. Check-in was quick & informative (Loui). The room was spotless with toilitries, tea, coffee, iron, hairdryer, jacozzi bath. etc. The bed was very comfortable. The breakfast buffet was delicious, a huge variety of options! The staff were attentive, and the dining area is comfortable and cosy. We dined in the bar, and our group were happy with their choice. I had the fish and chips, and it was delicious. All staff from reception to housekeeping were friendly, professional & courteous. Some of our group did use the leasure centre & were very complimentary about it.

So we stayed last night for 1 night. Checked in and the room was just lovely. Very well decorated and you could tell a lot of thought went into the design. Overall it is a lovely hotel. Great lobby very nice bar. We dined in the bar last night and the food and service were excellent. Not a single issue. Staff could not have been nicer. However this morning was not so good. We looked forward to a lovely breakfast considering our experience the night before with the excellent food in the bar. The breakfast was shocking to say the least. We went for breakfast at 09.30. So the cold offerings were fine .But the hot buffet was obviously not been checked by anyone. The hash browns were overcooked and inedible. The fried egg tray was empty, scrambled eggs were , again , inedible they had been there so long. Sausages were over cooked and only barely warm. I did have 2 sausage as there was really no other option. Also no mushrooms in the tray. It wasn't that they were short staffed. They had 4 or 5 servers so for me no excuse. One of the staff should have the responsibility to monitor the buffet. I did mention this at checkout, They say your last impression of a hotel will be its breakfast prior to checkout. Not at all good on this occasion . My wife and I are retired and we stay in hotels 2 or 3 times a month .We dont expect perfection all the time but with the rates people are now paying for hotel stays a good breakfast in the least we can expect. This will explain the 3 star rating