View from apartment was good. Not sufficient utensils. Only spoons and no forks. Sofa and single mattress stained. Found rubbish inside and under coffee table not cleaned. Wall socket beside sofa not working. Communication with staff was good!
Location was excellent with the seafood places being just 3-5 mins walk behind the hotel. Many eateries and spas/massage parlours around.
Room was spacious, was given the room with bath tub although didnt book for it. View was okay. Also gotten high level of 9 so when the pubs were blasting music, cant be heard from our level.
Overall everything was good but only the bedsheet & blankets has stains thats wasnt cleaned. Dont think they washed the bedsheets thoroughly or not at all cause the stains seems to be there for quite a long time. There was even bloodstain on my side of bedsheet
have cockroaches on bed😅😅😅.
not clean. only location is superb.
1 review
3.2/5
Price from
PHP 1,977
per night
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At LOVINA 6-11 at Harbour Bay Residences, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the apartment offers visitors access to a coffee or tea maker, instant coffee and instant tea. In the apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At LOVINA 6-11 at Harbour Bay Residences, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
So glad to pick this very new hotel in Batam. A value stay that is not compromising on comfort and size. Breakfast was sumptuous with ala carte local or western breakfast freshly cooked on order. Pretty good for the price. Excellent service from the staff too, will highly consider this hotel again for my next visit.
The hotel is okay, here is what I feel
Advantage- 10-15 mins grab ride to nagoya hill and Grand batam mall
- The room is spacious
- Check in and check out is fast
- Staff is friendly
Disadvantage
-There is a long wall in the centre of room that block the TV and sofa
- Hotel is just facing opp Hospital
- Aircon room is Spoilt, no matter which temperature I switch the aircon still can't feel end up I sleeping w/o aircon
- Breakfast buffet not much Selection and the food so so
Counter staff can communicate in english. Quiet hotel, hotel breakfast okay, location is a bit far from the city. Must grab if go out. Unexpected that hotel is giving the free hi-tea set to us however we couldn’t make it.
Bed is kinda soft and not really support our back. Overall is good.
We booked 3 rooms for a 2 night stay. The rooms, beds & bathrooms are all clean. Even the towel smell so good.
Suggestion: Please put a chair in each room
Location: It's located at 'dark' area & not safe to go outside by walk, especially at night. But, it's safe & good inside the hotel.
Generally, the whole were great.
Excellent
49 reviews
4.3/5
Price from
PHP 641
per night
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Browse these genuine traveler ratings and real guest reviews to find the best Batu Ampar hotels.
4.7/5
Outstanding
MMitchybaoI had a great time with my family at Batam Marriott to celebrate my birthday. The service was amazing and the staffs were thoughtful. We like the location as it is just next to the ferry jetty. Many restaurants near the hotel too. The gym and swimming pool are clean and new. Thank you for the special birthday cake!
ZZiesquaredSecond time in this hotel. New and clean. Staff were friendly. My kids love the game set up beside the lobby, can't get enough of the playstation. Location is Harbourbay... 10 min grab to nagoya hill and thamrin city. Not much in the area other than seafood. Good area to do jogging In the morning. Overall a nice and pleasant stay.
SSYEOVery nice hotel ! Clean , spacious and very friendly staff ! Indicate that we are here for birthday celebration, our room was nicely decorated when we arrived! During our stay ,Our room was on do not disturb, the hotel staff WhatsApp us to check if we required any amenities! Was very satisfied by its services , will highly recommend it!
VVSTWe booked a triple room for ourselves. The room is spacious and has a balcony too. We were allocated a room on the 9th floor which gives us a good view of Batam city. It would be better to get a room on a higher level as the noise from the vehicles passing by the main road can be disturbing at night.
The swimming pool, gym, sauna room and steam bath room are also great for relaxation.
Planet Holiday hotel is located nearby to Nagoya Mall and Grand Batam Mall. The hotel also provides shuttle bus services to the malls during Fridays and Saturdays. Traveling around Batam Island is convenient using Grab car service.
The breakfast spread is also reasonably good.
MMary AnneIt was a holiday with families and work too. Harif at the reception great service. He went his way out to organise and setting up with a good wifi service for work. Very helpful with a smile and patient in organising our families in the rooms. Swimming pool water and area needs a good clean up. Food was good especially lunch buffet.
SSteven Ang Wen PeiCelebrated 11th year wedding anniversary here and it’s great to be back in Batam after many years. Love the service provided by the staffs here. Definitely will be back here in the near future
GGuest UserLocation is good, near harbour bay ferry terminal, about 2 mins walk. But hotel is abit too noisy especially in the morning on the ground floor. The noise along corridor can be heard clearly, as if
it’s just outside my room. At night can’t sleep early and morning woken by loud noises. Breakfast nothing much, simple, can’t complain for the price paid. Next time will try 2nd or 3rd rooms, these rooms are much bigger so don’t think noise can be heard clearly. For location convenience, highly recommended.
GGuest UserHotel location is perfect, just about 5 minutes walk from the Harbour Bay Ferry Terminal.
I didn't get an Extra Bed as indicated in my room reservation. The reception said all extra beds were taken up. It seems the extra bed were granted to Guests on first-check-in-first-served basis. I ended up paid an additional room. Rooms are not sound proo. Noise from construction works across the road that continue working through the night and music from the Night Market disturbed our sleep.
Breakfast was good but wish to have more varieties.
GGuest UserThere are no malls nearby so we pretty much grab everywhere. The malls are not that far via vehicle but the distance to walk is a no-no. Grab doesn't cost you much though and on a positive note, you can get your grab real quick. Breakfast spread was good. We enjoyed the live station for the fried rice and noodles. It was delicious. Chef was really nice and handed our plates directly to our table when it wasn't too busy. Bottomline, mum really likes the room and food so all is good 😄
JJeyaram ThangaveluLocation room is great
stayed here before too
No mirror in room is not convenient
No hook to hook pants only hangar type
Here you can order meal
They will send to you from sweet corner restaurant
They use buggy maybe
The housekeeping was helpful
But they knock my door few times
Give towel ask if need housekeeping
Wrongly knock
They are playing games want to distract guest interest
Outside on the right is a indo cuisine restsurant
On the left is gembira restaurant
On the left is harbour bay kopi shop
On the left morning bakery with meal
This hotel is before swissbell inn
Turn left then after swiss bell inn turn right
Is sweet corner restaurant zest hotel.cafe
M One hotel.cafe at 10 th floor rooftop rather with band
Before zest hotel there is massage at galaxy
Turn left there is massage nice lovely massuer i like
There is salon on the left
Ferry terminal rear door is beside zest hotel
Sea food too near the sea
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