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The Staff at the hotel was very friendly & helpful all the way through our stay, the food was great, and not expensive at all. The hotel room was cozy and very clean-as well as the rest of the hotel. We visited the caves and we was given % off our tickets.

We booked here for a 2-night day whilst visiting a friend near-by. We had a garden facing room with a lovely view and enjoyed watching the rabbits running in the meadow next door. Our room was comfortable and the bed was very good with both of us getting a good night’s sleep. Our host Sarah was lovely and very welcoming. Breakfast was excellent - both cooked as well as cereals, juices, yogurts etc. Service was very good and we appreciated the fact that we didn’t have to wait a long time for our food. We recommend this place highly and will return again. Thank you Sarah. Andy & Prim

Booked into the Ancient Gatehouse in Sept 2023 for one night. Communication before arriving was very good. The hotel itself if very old and a most beautiful building. I have seen some reviews commenting about the smell and the stairs etc, which is rather ridiculous. The building is about 500 years old! This only adds to the charm. Views from the back of the hotel are stunning as it looks directly towards Wells cathedral. I forget her name, but the manageress was most helpful and very friendly. Unfortunately the restaurant was closed when we stayed so we are looking forward to eating there when we return in a few months time. If you don't like old buildings and creaky stairs then stay in a Premier Inn. We loved it, hence our return for 2 nights soon which we are very much looking forward to in a bigger room.

Very friendly and welcoming, accommodating staff who are helpful with requests and a fab location right in the centre. Nice breakfasts. Rooms are exceptional value, albeit some areas / parts of the rooms are a little rough around the edges. Would definitely visit again. Thanks for a lovely stay.

WOW ! Our daughter got married on 27th August and as a family along with the grooms family we needed a base to stay in for the duration of the celebrations. We stayed for two nights but really wished it could have been longer. How very lucky we were to have booked here. Terri made us feel so welcome from the minute we stepped foot in the door. Greeted with kindness and a smile, The building and its furnishings are beautiful. The whole place is absolutely immaculate and as you land Terri invites you for a pot of tea and homemade scones in the beautiful courtyard garden. The rooms are spotless and contain everything you need and more for an excellent nights sleep. Terri’s breakfasts are simply amazing. An excellent array of cereals, nuts , fresh fruit, croissants and yoghurt followed by quite possibly the best cooked breakfast I’ve ever had anywhere. Our son enjoyed using the well stocked honesty bar and there was ample tea and coffee in the room. Nothing is too much trouble for Terri and this small but perfect hotel/ B&B is just simply OUTSTANDING Thank you Terri x