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We were pleasantly surprised. We didn’t have high expectations bearing in mind its proximity to the A3, but we had an easy, pleasant check in, with full explanation. We were allocated a room on the first floor. On entry, we were surprised at the size. The rooms are large. Double bed, long desk and 3 adjacent drawers; plenty of space to store cases; fridge, wardrobe; safe; shoe store; easy chair with table. The en suite is a good size with shower over bath which functions well. A welcome pack of bottle of cider and nibbles. We had a few things not quite right: the safe didn’t work - it needed a new battery. This was quickly rectified. The sink tap was a bit loose; and so was the toilet roll holder. Not big things. The deal came with breakfast. This had full English including black pudding! It was plentiful and reasonable quality. A cafetière of coffee was placed on the table, so we had a mug and a half each. The staff were very efficient and friendly. Good selection of pastries and juices and a good functioning toaster. This is also a pub and restaurant. The front car park can be busy. The rear car park is for the hotel part and usually has spare spaces, but the spaces are relatively narrow. The pub serves good beers and wines and the restaurant has good food. Access to the hotel is very good as it’s close to an interchange of the A3. There is a little background noise from the A3, but this is low due to the A3 being in a deep cutting. The hotel has good walking and cycling trails being close to the South Downs Way and also to the Queen Elizabeth Country Park. Clanfield is the nearest village with a good pub (The Rising Sun, which also serves good food) and local shops including a Budgens and a Co-op.

I arrived late (2315 hours) although within their check in windows, but they had the room keeps ready for me in the room, so I was able to get straight in without any fuss. Brilliant service - thanks.