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The location of the hotel is very easy to find in the center of the town, and the internal environment is also good. Compared with many hotels built in old houses, the interior is very spacious. I chose the smallest loft room for one person, which is equivalent to a single room, but in fact, the loft also has other larger room types, so I don't have to be afraid of the loft. The facilities are new and easy to use, the bathroom water is particularly large and the bed is comfortable. The hotel staff is very friendly and helpful, the breakfast is semi-self-service and the environment is elegant and the food is fresh. Although the rooftop pool is small, it is not wrong. When people are few, the experience is better. The spa area is large underground. There are many rooms with various functions. It is a bit like the domestic bath center. The temperature of the pool is not very high, but it is not cold. The temperature of the spa pool in the room is OK. But not too high. The hot springs and breakfast are very convenient in the room rate, and the spa and pool are also used casually during the stay, which is very comfortable.

At 3pm check in, the room wasn’t ready. I was asked to wait and would be advised when it was ready. The lady forgot, and I returned to the desk to check. Around 3:50pm we were able to go to the room. For my partners birthday and one night stay, we had wasted an hour waiting for the room. It wasn’t clear from exiting the lift where our room was going to be, as the rooms numbers didn’t reach the our room number. The hotel entrance was grand and very pleasant, with a pianist playing in the evening. The room walls were awfully thin, as we found out. The breakfast was very good, with a great selection and quality of the food. The location was perfect, to walk to the sightseeing spots and local amenities. Left disappointed by the customer service on arrival.

I didn't book the old hall, but this one is really good. The cleanliness and comfort of the room is my most important. The decoration is red classical style. There is a wedding atmosphere under the floor.

It’s rare I give a 5 out of 5 and if that was a rating for it I would give a 10 out of 10 Just waiting for us as we pulled up. Without request Friendly , informative and genuinely wanting us to enjoy the experience at the guest house and Buxton in general Room comfortable and quiet. Exceptionally clean Hot powerful shower Great location 10 minute walk into the centre Fantastic breakfast. Not only cooked and very tasty but choices of cereals, yoghurts and a fantastic large fruit dish along with lashings of toast and hot coffee. A definite must at great value over more expensively priced hotels if you are visiting Buxton

Beautiful old medieval building with tons of character. Very warm and cosy in our Barn accommodation block. Kitchen very clean and tidy. A very warm welcome from Jack and the team at reception. We did two of the advertised walks to Pilsbury which were very enjoyable. WiFi in the main areas but not everywhere. Highly recommend.

Stayed here for a wedding anniversary break. We wanted a hotel with a spa and not too far from home. The spa itself is very well equipped. Husband had 3.5 hours to use the various facilities including sauna, steam room, relaxation. I had treatments with lovely Eleanor. The products are lovely. We booked a hot tub room, with the tub on a private terrace. It’s overlooked by the rooms above but who cares? At our age we won’t be skinny dipping! The room itself is clean, with all the amenities you need. Yes, the furniture could do with updating and the lamps are horrible! But it’s warm and comfortable. We’d definitely come back.