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Well. After many years if enjoying a Sunday lunch at the three swans this is the 2nd disappointing visit in the last month .Can only comment on my recent as previous was my wife & her mother who were very annoyed at the slow service.Sadly this visit was the same.Firstly on arrival we had to wait for someone to notice we were waiting to be seated although staff walked by us. Ok not a big issue so we were shown to our table which had not been cleaned properly as i could see food crumbs on the table from previous customers. It took 15 minutes + to be offered a drink & the table next to us who sat after us were offered before . The food was nice however when you have a Sunday lunch you tend to expect a vegetable selection not just 3 tiny carrots. & 2 skinny parsnips not greens . Again food as good -but we then sat for 20 minutes will empty glasses & plates before eventually being offered desserts .Can only say that the fact staff walked past us many times & seemed more observant the people sitting outside - we decided wed probably wait way too long for desert so decided no further drink or desert . You have not enough staff & too much competition to let you standard go.

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

Most things about this apartment are great - easy access, right next to a supermarket, clean and spacious room. Nice communal area and kitchen with breakfast food and coffee machine. The person at the front desk was friendly and helpful. Wifi worked well. Was notified that housekeeping is every 4 days. Easy 10 minutes on the bus from Leicester station/city centre. I would recommend bringing noise-cancelling headphones if you are a light sleeper. It is next to a busy road and the walls are VERY thin. I was kept up on several nights by the person in the next room snoring, shouting over the phone at 6am, and listening to loud music throughout the night. Not the hotel’s fault and hopefully not a fixture, but given the other reviews, bring headphones!

The location is a certain distance from the city center, but Leicester is very convenient to take a taxi, and it is safe on the main road. Hotel hygiene is good, relatively comfortable, it is recommended to stay

The BnB was lovely and very clean. Also located only one min walk from a local gastropub. Would stay again :)

I was spending the weekend with my friend and travelling by motorbike. I was worried about leaving my bike on the street so I rang in the morning and they assured me there would be somewhere secure for me to leave my bike. Sure enough, upon arrival the guy was waiting for me with the gate open to park my bike behind the hostel. He took me through to the reception and although I did not eat or drink, the hostel was very cosy, quiet and everything in the city was easily accessible on foot. For the price the room was spacious, well equipped with a tv and sink, clean and comfy. When I checked out they let me leave my luggage, leathers and bike gear for hours while I had lunch. Outstanding service, excellent value for money. Would recommend and would stay again.

This was the worst hotel I have ever stayed in. I was really reluctant to write this review as everyone I spoke to at the hotel during my stay was helpful and friendly, the staff there were top. However after complaining about the stay when checking out, again the woman I spoke to was lovely but said a manager would need to get in touch. It’s been four days and the owner/manager hasn’t. I gave them the opportunity to get in touch and see what went wrong, now I just need to be honest about the stay. This was the worst night sleep I ever had, in a hotel or otherwise. We paid for a suite, so one of the nicest rooms in the hotel. However from the moment we got in the room it was unbearable. The heat in the room was like being in a sauna - that isn’t an exaggeration. We went around the room to see if there were any radiators on that we didn’t spot! Unbearable. There is no air conditioning in the room just a tiny fan left on the side for us to use. That provided no relief. Maybe your thinking open a window, they are prevented from opening more than a few inches. So we were just stuck in this unbearable room with no alternative. In order to get the 2 hours sleep I did get that night. I had to get up and stand in a cold shower multiple times. This was a stop on a road trip my wife and I were having for our honeymoon. I rated all the other hotels 5 star they were amazing. This put a real downer in our otherwise perfect trip. I was embarrassed picking this hotel to stay in as one of our stops. Avoid it like the plague.

It was busy when I checked in, but the welcome was warm. The hotel is not accessible as it is so old and rooms are up a steep staircase.. The room was comfy and there were facilities for coffee & tea + biscuits. Bathroom was clean and cheery, good shower. Excellent breakfast.