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This hotel exceeded our expectations. Comfortable clean rooms and never heard any noise from the airport. The restaurant food was lovely and the staff so professional but kind and friendly.

very convenient, close to everything, cleanliness is top, a great place to stay, highly recommended, lovely décor also, slept really well, and great use of facilities, and available use of kitchen, ironing, hairdryers, lovely soft towels. would defiant thank you stay again, 10 0ut 10, you very much!

This hotel is not far from the airport, the front desk service is great, the room has a bathtub, and there are pedestrian streets and restaurants around. The nearest restaurant, this very good 5 pounds and drinks, went to the Piccadilly train station for more than 20 taxis.

Stayed here on a stay and parking package booked through Holiday Extras. On arrival, you park in the car park where there were plenty of spaces before proceeding to check in at reception. Check-in was simple, and we pre-booked the included transport to Terminal 1 at the desk as we had an early flight. I also enquired about the return transfer as we would be returning on a flight returning after the last scheduled transfer at 11pm, and was told that on return I would need to ring the hotel who would book a taxi on their account as part of the deal we had booked. Naturally, I was pleased. We proceeded to our room, which was nice and clean and more than big enough for a one night stay. We also ate in the French Bistro and gad a really nice meal. Just before catching the 0345am transfer to the airport, I confirmed with reception that we would be entitled to a taxi back to the airport on our return, and the kady gave us a card with the hotel number on to call on our return. However, on returning to Manchester Airport 5 days later, I tried calling the number, which put you through to an automated answer service and not the hotel. When eventually got through to a real person, was told they were unable to help us and to ring automated number again and press the option for transfers. The problem was that the transfer shuttle had ended at 11 pm, so nobody to speak to. Anyway, to cut a long story short, I ended up paying £15 for a taxi ourselves from the rank at the airport as we then had a 2.5 hour drive home. The hotel itself was great, but the transfer system needs simplifying. If the transfer is not available between 11pm and 3am, then fine, but state that and don't promise a non-existent taxi at the hotel's expense. Would I stay here again, possibly but would expect a better and clearer transfer service.

I've stayed here before when it was a lot better. Nowadays the outside of the building is in desperate need of decorating, with paint flaking off the walls. First thing that went wrong was the booking from Trip.com somehow became lost in the system despite us have received an acknowledgement number from the hotel. Next, the sink did not hold water because the rubber seal in the plug was worn out. The bathroom has no windows and the fan did not work so smells linger. On the second day the hot water tap in the sink stopped flowing - no water, neither hot nor cold. They readily fixed that for us when we complained, but we decided not to risk showering for our stay in case the water failed again. The TV remote did not turn the TV on - I found that there was a switch on the TV we could use to turn it on and off, so we used that instead and the remote fortunately worked for everything else needed on the TV. On the last morning my wife wanted to use the hairdryer and found it did not work - upon checking, I found that the wire had been pulled right out of the switch. We never found the bar. Lastly - the breakfasts. The Friday and Saturday meals were very good, but the Sunday breakfast was served by a different staff member who was quite parsimonious. My wife and I both ordered the full English breakfast, but what we got on the Sunday was one breakfast shared between two plates. Two rashers of bacon were simply cut in two, with my wife getting the meaty end of the two rashers and I getting the fatty end. There was one egg each - not two - and the scrambled eggs we ordered were merely stirred to break the yolk rather than properly scrambled. The portion of beans was minimal, not even a child's portion. We saw another diner having the same treatment and he was not pleased either. The room was a bit too warm for us but we could not find any way of adjusting the temperature. On the plus side, the bed was nice and firm. Reception staff were not always easy to get hold of or we would have passed all our complaints on to them as we came across them, but we had lots to do and did not want to waste our time. It's a shame, because it is the best hotel for us location-wise, but we won't be going back.

Great airport hotel. The room was clean and nice. Staff were friendly and helpful throughout our stay. The included breakfast was good. The hotel isn’t really within walking distance of the airport, an Uber is £10 but the hotel is much cheaper in comparison to the Radisson inside the airport.