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My Wife and I had a one-night stay at Springfield House while attending the Gardeners World show at the NEC (3 miles down the road) we were delighted with our short stay; our room and bathroom were nipping clean and beautifully presented with nice furnishings setting a realy cosy and comfortable atmosphear. our hosts were very friendly and welcoming and the whole property was beautifully presented both inside and out. our breakfast was all freshly cooked nice ang hot and very tasty. if we are very back in the area, we would look no further than Springfield House for our accommodation. excellent in every way.

Booked for one night as visiting friends in the area. Read the reviews after we'd booked and very nearly didn't go, but as it was by far the cheapest option locally we thought stuff it and off we went. The bar was very busy when we arrived at 6pm, a friendly local took us to the check in desk. The lady that checked us in was lovely. The doormen were so friendly. Our room was in the annexe and was perfectly acceptable for one night. Clean, warm and the two single beds were comfy. Heating was on when we arrived, big telly with Netflix etc, kettle with lots of tea, coffee. Yes the room is small and a bit tired looking but as long as clean and warm who cares? At £53 quid we have no complaints. We headed back to our room at 11pm expecting the worst after reading all the complaints of noise. We had ear plugs ready.. No need! Yes we could hear hear the music but only faintly and we couldn't hear the people outside at all. This was a Saturday night. Maybe we were just lucky or it's worse in the rooms above the pub but we had no issues at all. The music ended at midnight then silence. The bottle bins were emptied at 7.30 Sunday morning but that lasted 5 minutes. Nice cuppa then off home. So no complaints from us. If you're looking for luxury look elsewhere. If you want a cheap, warm room for the night with a comfy bed I think you'll be happy enough :-)

Very close to the work address, the traffic is convenient, but you have to rent a car. The next day I knew that it was a hotel where Indians were setting it down. Breakfast is too general, even coffee is washed.

From the moment we checked in we found all the staff friendy greeted with smile and eye contact, the room was spotless we ate at the hotel in the evening took advantage of the 3 course set meal deal that was good value.Breakfast was very good plenty to choose from. We used the complimentary transfer to the airport and again the driver was very friendly and helpful . Overall a great stay and will be using this hotel again in September.

Terrible place!! Overgrown with ****s in front … hardly any parking at all (perhaps enough for three cars. Room 5 where my colleague slept had the worst bathroom I’ve seen in years at a hotel or guest house. His toilet also wouldn’t flush. My room on the second morning had issues and shower wouldn’t work, so I was asked by the manager (if that was who he was) to shower in my colleagues room!! What a cheek, if I pay an extortionate amount of money which I did for this awful place, I’d expect to have a working shower or a refund!!! The curtains are flimsy to when the sun comes up the room is lit up which means you can’t sleep. Clearly due to religious reasons, this establishment don’t serve bacon or pork sausages in the morning. Not a train smash but would have been nice to know. Lastly, you actually eat your breakfast at a tiny table in the reception area. When we asked for our invoice, we couldn’t even get that because … “they ran out of printer ink” you couldn’t make it up!! I have stayed in about 150 hotels in 3 years and this is the 2nd worst I’ve ever stayed in. Awful place… whoever have rated this place 4 out of 5 clearly aren’t used to staying in nice places. This is a 2 star at most!! The sooner whoever owns this place realises the faults with this establishment and closes it, the better. To be honest, it’s not even in a convenient location. There is nothing I can say positive about the Arden house. I wouldn’t even stay here again if it was free and that’s the truth!! The funny thing is, they have a sign outside with the name Arden House in it with 5 stars under it. The owner sure has a good sense of humour though.

Stayed here as was only option available did to short notice business trip. Location is good, great setting with a nice beer garden and on the canal . Check in was smooth and seamless. I was given a room in the ground floor, not much privacy when you go into the room as there is only curtains so everyone could see in from the beer garden. Blinds /nets wouldn't go a miss in the ground floor rooms. The room itself was ok. Tv could have been bigger. Bed was below average could feel the springs. And pillows on the thin side, lucky I was alone so could use them all. Food was a good offering but over priced as most items were 241. Which if you have someone to eat with then is not bad for the money. Bit definitely not £18 for a burger. I did sleep ok. The breakfast offering was good, but the scramble egg didn't look good at all. I did pass on that item. Overall I wouldn't not stay again, but would be at least 3rd choice currently

We just spent a few days at the Forest of Arden Marriott Hotel in Coventry England. Michele and I were absolutely delighted and impressed with the level of hospitality and customer service that I felt compelled to write about our experience . From the moment we arrived and throughout our stay , we were provided with the most amazing service and had a wonderful experience with the beverage manager, Franklin, our waitress, Gowri, and our beverage controller, Aslam. You guys make an outstanding team. I can’t wait to return. We highly recommend this resort !!! Mark and Michele McCauley

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

Perfect base for a one night stop over before an early flight the next day. The food was lovely in the bar and reasonably priced. Walking distance to the airport and car park so location is perfect too! We used the monorail to go to the NEC/resorts world arena area which has shops,cinema,bars and restaurants. Great if you have a bit of time there as the hotel room is tiny but has everything you need.