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We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.

Our experience was below average, for £. Room very small, our door handle missing, Somebody else's medication was found just under the sideboard (could not be missed) Bed - not to my comfort, slept poorly, cold room and not very welcoming, On our arrival, the welcome was not as I would expect from any ”guest house” NO PARKING, and the recommended parking by this what i would call a ”bedsit” Locks up at 19:30 and reopens ”early”, there was no mention of the parking until you get a confirmation email, because of the nature of our visit. This was not good enough, and the local parking was shocking, and at the time there are roadworks which made parking even more difficult, this ”guest hse” is NOT suitable for disabled, Breakfast : was ok, but was told that mushrooms are not available due to ”they take too long to cook” very odd as they only take minutes, the tea/coffee/juices did not come, I had to ask mid breakfast, And anything from ”basic standard English” have to pay extra, even a capachino was extra charge, 1, parking situation should be high lighted 2, I would not advertise as a guest hse 3, cleaning is poor- should NEVER find other people medication, 4, TV , signal would be better, I would not stay or recommend this accommodation Good point : close to canel for a nice stroll,

The hosts have built a very good bed & breakfast establishment. Professional and attentive, very easy to talk too. The rooms are very clean and comfy. Tea & coffee & toiletries supplied. Breakfast is pre ordered and hot breakfasts are freshly cooked and very enjoyable. Good location too. We will definitely be returning when next in Kidderminster.

I travel all over the UK staying in Hotels from 5 star to budget. This place is amazing. The check in was great, I was treated like a person. The room is so spacious and clean. It only has 5 rooms which is a bonus on some ways. The food...... WOW, this place is in the league of 5 star hotels. Its been along time since i had food this good in a hotel. I sat in the var so I could see the kitchen staff, they too so much care on the food they were preparing, this shows passion and dedication which was shown when the food was sent from the pass. If you are staying close by or even a few miles out this place is worth the visit.