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Big rabbits like our fingers, try to contact the emergency number for the night but the Secretariat leaves and nobody calls even the next day. The RECEPTION service is only from 17 to 21, so we stop the breakfast staff who tries to contact the responsible but then tells us that he's gone anywhere. You can't return our money or any refund without her. The hotel has assured you that cleaning is scrupulous and that if we want you can spray a insecticide. We send a mail with the rabbit photos (3 in total) to the manager, but no one is obviously living. In addition to this discomfort, the room was generally very dust, there is no air conditioning or a bathroom windscreen so it's all very wet. There was a ventilator in the room but so dustful that it is a risk for those who are asthmatic and we had to clean it. The hotel is turquoise and therefore forces you to refrain from a single set of towels even if you are in two. The furniture is broken because it is still the same as the old manage, and it has passed over 20 years. Breakfast is very low and certainly many products are not fresh, for example the hard egg I took had the black cherry.

Fifth visit to this hotel and for the first time when booking I saw different prices for different room sizes, and chose the only 1 that had any availability when I came to book, so I knew I would not be getting a big room with balcony as I've had twice before. The air considering now seems to be in all rooms (it was only in some last time I stayed in 2019), but I do wish they would give the option of being able to use it all year round (a notice states that when the mode has been switched, I guess centrally, it is not possible to switch it back, and last time I stayed it was a warm October and the air conditioning didn't work). In steamy June it was great to have very efficient and controllable air con and the room was very comfortable for sleeping. Every room has a kitchenette which we find very useful for chilling drinks etc. We did miss the balcony for having a drink, but knew we wouldn't get this so weren't disappointed. The young chap who checked us in was very pleasant but spoke very fast French to me at check in and didn't revert to English despite my not great French, I think I should be flattered! We had some issues with our door lock which worked only intermittently. We reported it twice and the problem seems to be diagnosed by what colour light shows when the card is inserted, the problem was there was no light at all! The second time, after being totally locked out and even a very friendly housekeeper couldn't make it work, the lady from reception changed the batteries but it still didn't work reliably so she said she'd get maintenence to have a look the next day. We don't think this happened, but we did find that if we pulled the door forward before putting the key in we could get it to open. The piece of wood at the bottom of the door was loose and was a bit of a trip hazard. Housekeeping is only done every other day which was perfectly fine and when it was done it was to an amazing standard (eg sheets changed) but the coffee supplies seemed inadequate for 2 people (only 1 coffee capsule, creamer etc) , not that it was a problem for us as the machine was a bit too complicated! All in all, this was another very pleasant stay in a hotel that feels like home from home for us now!

Voilà un très bon hôtel très bien situé dans Chambéry. L'accueil y est aussi professionnel que prévenant. Les chambres sont grandes et la literie excellente. Nous y avions essayé le spa avec plaisir, peignoirs de bain fournis. Le petit déjeuner n'est pas de reste et laisse un bon souvenir au moment de quitter les lieux. Il est conséquent et inventif. Nous avons particulièrement apprécié les mini cannelés. Nous y reviendrons au Printemps quand Chambéry sortira de son hibernation post Noël.

Even though we Absolutely Could Not go to our room before check in (but we could leave our bags)(the French & their rules!) this hotel was fabulous. Great location, efficient welcome, lovely bar, a swim or sauna if we’d fancied, a huge room with a comfortable huge bed, decent sized bathroom-oh yes it was all there-& the best bit-a massive window the whole width of the room, which you could completely open & if you’re on the 7th floor, superb views of Chambery & surrounding mountains. Magic.

L'hôtel vaut d'abord pour sa situation géographique proche de la gare et du centre-ville ancien de Chambéry. Très bon accueil. Si le standard Ibis est respecté avec comme d'habitude une très bonne literie et un petit-déjeuner buffet servi tôt, cet établissement nécessiterait un lifting car les communs en particulier sont vieillots. Les huisseries, même si elles ne nuisent pas à l'isolation phonique de la chambre, sont assez loin du standard habituel d'un Styles. Le besoin de rénovation vaut aussi pour la salle de bains. À noter, aussi l'absence de parking privé mais il existe des parkings publics payants à proximité.