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Very comfortable hotel with a large room and a nice bathroom, complimentary tea and coffee, safe and nice terrace. The highlight is the wellness area: a big swimming pool, a pool with jacuzzi and water fountains, sauna, hamman and massage. Towels are provided, not shoes. We didn’t try the breakfast because it was not included and it was very expensive (18€). Wifi is good. The price, at least in November, is very reasonable.

The hotel is very comfortable and spacious, but with these ”standard” rooms (246 euros per night) we have no access to the pool (which is part of the relaxing Spa space). For €18 per day, access is possible from 19:30 to 23:00!!!! You need to take a few steps to get access to the pool. This information is not clear on the hotel site and if we had understood this details we would not have booked a room in this hotel, but in a cheaper hotel or we would have found the same comfort. Good breakfast but except for mistake pancakes and crepes are not home, disappointing ! A little disappointed despite all, and it would be interesting that the hotel gives the ”pool” information more clearly on their site, because we heard customers who experienced the same surprise!

I am writing this review in the dark on a picnic table because there is only 1 light in the room and it is a pendulum light in the corner next to the bed. I guess they want to save on electricity. The rest of the room is dark. I would really like to get out of here and find a better hotel. If I could leave at this very moment I would. This hotel is OK but not if you are on business and I am stuck here all week. For what they are charging, there is no desk, no refrigerator no microwave, no Ice, no laundry facility, no shuttle service and very little lighting in the room. However, the AC is good, the wifi is good, the bed is comfortable and it is very quiet here. The breakfast buffet is nice and the staff were friendly. My room came with an extra bed and a nice private balcony. Since there was no desk in the room, I removed the picnic table from the balcony and brought it into the room and it now serves as my workstation but I need more light in here. One pendulum light just doesn't do it! A bottle of water at the front desk is 4.50 Euros. The front desk offers snacks at outrageous prices. $10.00 Euros for a slice of pizza and $5.00 Euros for a hot dog. This is the kind of hotel that will nickel and dime you to death. They give you nothing and charge you for everything. Although I have no interest in this, they call it a spa but the facilities here look like they have seen better days and are worn out and are spent. There is really nothing within walking distance. It is remote and the only things nearby are a grocery store and a pizza shop. If you want a pet friendly hotel than this is the place for you. If you are on a business trip then go somewhere else. This hotel is so wrong for me I wish I was booked somewhere else. I will never come back here again I will avoid all Ibis hotels like the plague for all of my future business trips.

It seems to be an annex apartment of a star-level hotel. If you arrive at night, you need to check in at the next hotel. The location is not on the main road, but at the back of the row opposite the train station. There are microwaves, kettles, and coffee machines. Electric stove, boiling pan, refrigerator, but no frying pan, no condiments, comfortable bed, generally very good, there are very few food around, Annecy is too expensive, so it’s okay to live here and pass by.

I arrived on 13th September and stayed until 19th September and had a truly marvellous stay. Reception was very welcoming and staff very friendly and more than happy to speak English because regretfully I do not speak French, always smiling and greeting no matter what time of day you were in or out. The room was beautiful and very comfortable, lovely decor, and great facilities including air con shower superb and although it seemed to be open to the room it could actually be screened off, room was serviced every day complimentary water on first day of arrival plus tea making facility. My room had a nice view out towards the Alps and the hotel itself is very central to the main centre and to travel to other places so a great location. There is a swimming pool, spa, sauna and fitness room. Lovely small lounge downstairs behind reception with complimentary coffee. Would I stay at this hotel again, yes most definitely. Would I recommend this hotel - yes indeed without any hesitation. Thank you Urban Hotel and to all your Staff