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Accueil, restauration et service irréprochable. Merci au chef cuisinier pour ses repas excellent et à toutes son équipe pour le service avec le sourire et leur sympathie qui est au max .. ce séjour était au top ! Les chambres sont biens aussi ! Je recommande le Campanile de Bonneuil-sur-Marne

A very nice hotel just 15 mes from the centre of Paris. On the south east of the city. Proved to be ideal for a business trip where location was the priority. Lovely staff. Some work going on this time to electrics, but a good location

Un Beau Weekend En Amoureux: “Superbe . Un personnel attentif et professionnel de la réception où nous avons eu un superbe accueil par la directrice de l'hôtel (je pense car elle ne s’est pas présentée).. Chambre impeccable, joli concept avec les nouvelles chambres , pdj top. Bonne literie. . Au petit-déjeuner personnel très professionnel et sympathique. En résumé, une expérience unique car l’endroit est unique avec sa personnalité mise en vie par tout le personnel. Merci et à bientôt.

No issues with front desk although rooms are extremely basic and rundown. Shower has good pressure. Restaurant is one of the worst ever. Menu was written on a chalkboard. Waiter brought a bottle of wine, opened it and left. I ordered one of the two things on the menu salmon over pasta. The salmon or imitation of salmon is a ground mix of something shaped in a loaf kind of pastry. The taste is awful. The pasta dry. The waiter was extremely unfriendly. The breakfast was better Regardless I hope never to stay there

It was just that when I checked in, I was charged an extra 15 euros in cash for three people, which made me feel a little uncomfortable. I hope you can inform me in advance in the order! Thanks!

This hotel would be 3-star in my country’s standard. It’s a new basic hotel and the rooms are a good size. The main problem is customer service - especially from the front desk lady called Kelli. This woman is not supposed to work in the hospitality sector - she has no clue about customer service. On the other hand, her colleague Charlotte was very sweet. She really tried even though she was left all alone most of the time with no manager on duty to assist on specific issues. In the rooms: No shower caps, no vanity set - just towels and 1x bottle of water when you arrive. The location is good in terms of transportation but Creteil as a neighbourhood is not nice at all. It’s better to stay closer to the centre of Paris.

Room with cold smoke smell, sticking floor, washing mouth, lack of toilet paper and soap ... nearly no choice for breakfast buffet.

Don't book this hotel. They don't honor their reservations. I showed up today with my very pregnant wife and was told that they could not find the reservation I made on their own website. I made the reservation months ago and even showed them the email they sent me that says ”Your reservation is confirmed” at the top. They told me that somehow my reservation did not make it into their system, they were completely booked, and they could not give us a room. I was supposed to stay here for a week. Now I am rushing to find another hotel and paying twice as much for it being last minute, all because of their incompetence. Beware of giving this hotel any of your money or this could be you too.

We stayed with my husband for 3 nights to be as close as possible to family members living in the area. We booked initially a superior but then upgraded again because the room was very bad. We ended up paying 150€ a night for a room with windows broken (we couldn’t close the bathroom window after opening it), we had no hot water for 2 days (1 evening and next and final morning). Decoration is ugly and very very old, very poor condition overall. No plugs nowhere we even had one of the bedside table light not plugged in because there was no plug. We were woken up by the maid on the first morning because there is not even signs to indicate you are in your room... And when we checked I it we complained about the hot water and the hotel response was « no other client complained »! What a shameful response. So in a nutshell: - poor condition - no measure whatsoever regarding extra cleaning due to Covid - service is awful - it s way too expensive for what it is like by far! - this place is a sh*t hole and does not deserve 3 stars Don’t book go somewhere else or book an apartment this does not deserve to welcome guests!